Our work depends on a TS/SCI cleared Cloud Operations and Customer Support Engineer joining our team to support our intelligence customer in Springfield, VA or St. Deliver simple solutions to complex problems as a Cloud Operations and Customer Support Engineer at NDSI. As a Cloud Operations and Cust...
As a Subject Matter Expert with extensive experience, the Advanced Engineer Support Specialist will analyze the effects of projects upon various areas such as Engineering, Facilities, and the labor pool to determine the most practical and cost-efficient methods to obtain the required resources; anal...
G3TI) Product Support Engineer focuses on the diagnosis, maintenance, repair, and testing of production software systems running on a variety of platforms. Proactively communicate progress on bug fixes and key support efforts to stakeholders. Ensure stakeholder satisfaction by resolving Tier III sup...
As a Subject Matter Expert with extensive experience, the Senior Engineer Support Specialist will analyze the effects of projects upon various areas such as Engineering, Facilities, and the labor pool to determine the most practical and cost-efficient methods to obtain the required resources; analyz...
KBR is seeking a highly qualified Acquisition Program Support Engineer to support our customer in Chantilly, VA to deliver mission-critical capabilities that enable the to plan and execute intelligence-gathering missions from overhead systems and process the resulting collected data into useful info...
As a Unified Communications (UC) Operations support engineer, you'll support our global voice, video, and meetings infrastructure. You’ll work directly with the UC engineering and events teams, and other IT engineers to analyze and resolve site and customer UC issues. Learn how we’ll support you as ...
Document incident fixes and make recommendations to engineering team for system improvements for consideration in future releases. Support collaboration across operations, development teams and external partners. Support “tiger team” calls to streamline knowledge sharing and timely resolution of sys...
Splunk is seeking a Sr Technical Support Engineer to provide enterprise level support to our customers and partners. This is a very dynamic role where you will provide technical assistance, tackle and resolve customer problems, work with engineering on various product issues, and contribute to proje...
Software Engineer – Production Support. Lead role with a focus on production support capabilities. Experience in Leading BB development, production support and infrastructure teams. ...
Technical Support, Technical Support Engineer, Cloud, Linux, Unix, Technology, Engineering. Title: Technical Support Engineer. Technical Support Engineer to provide enterprise-level assistance to our customers. Provide Tier II technical support to enterprise clients, Resellers and Third-party suppor...
You will work with both engineers and C-suite executives, providing support onsite, by email, and by phone. As a TSE you will report to the Technical Support Manager and work closely with the sales team to specify custom monitoring solutions for data center owners and operators. ...
Provide customers with technical support through analytical skills, facilitate new installations, implementations, maintenance, education, and author documentation in support of the customers’ environment. Business and technical communication skills are important for interfacing with clients, both a...
Our work depends on a TS/SCI cleared Cloud Operations and Customer Support Engineer joining our team to support our intelligence customer in Springfield, VA or St. RQ182985 - Cloud Operations and Customer Support Engineer. Deliver simple solutions to complex problems as a Cloud Operations and ...
Silverblaze is looking for a Technical Support Engineer to join our team!. We are seeking highly skilled and adaptable Full Stack Technical Support Engineer. As a Technical Support Full Stack Engineer, you'll have the opportunity to tackle diverse challenges, from troubleshooting complex issues to e...
Position Name: Lead Productions Support Engineer</b><br /> <b>Location: Reston, VA (Hybrid)</b><br /> <b>Term: Contract to Hire</b></p> <p><br /> <b>Job Description: </b></p> <p><br /> <b>PURPOSE:<...
Experience with supporting the technical direction, and training practices of experienced Support Engineering staff (Tier 1 and Tier 2 Level Service Desk). We support the federal government and commercial arenas by providing high quality, system/software architecture design, full-lifecycle/full-stac...
The ideal candidate thrives in a team-oriented environment but can also function autonomously with a mix of technical support and customer service experience, strong analytical, problem-solving skills, and a passion for supporting mission-specific software programs. BS in Computer Engineering, Compu...
Document incident fixes and make recommendations to engineering team for system improvements for consideration in future releases. Support collaboration across operations, development teams and external partners. Support “tiger team” calls to streamline knowledge sharing and timely resolution of sys...
Job Description:As a Counter Drone Support Engineer, you will play a pivotal role in ensuring customer success by proactively engaging with customers, preventing issues, and overseeing the resolution of challenges. Your responsibilities will include: Taking a lead role in customer technical support,...
Global IT Services partner supporting medium to large-scale enterprises. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8. Install, upgrade, support and troubleshoot for printers, computer hardware. Mac operating system, to support Apple pc users. ...
Application Support experience . Ability to handle issues in production and take care of support tickets. Experience with application development and production support. ...
Communicate with our core engineering team to provide real-time product feedback from the field. Visit customers on site regularly, including support ticket resolution and outage (on/off hours) resolution. ...
RQ172335 - Operations and Support Engineer. ...
Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, Electronics Engineering, or related field and 4 years of relevant support or engineering experience. In the alternative, we will accept a Master's degree in Computer Science, Computer Engineering, Electrical Enginee...
Document incident fixes and make recommendations to engineering team for system improvements for consideration in future releases. Support collaboration across operations, development teams and external partners. Support “tiger team” calls to streamline knowledge sharing and timely resolution of sys...