The IT Support Specialist works in a support role for the I. The Support Specialist is required to answer help desk calls in a helpful, understanding and personable manner. The technician will trouble shoot problems over the phone and if not resolved either escalate to tier two support or go on site...
The IT Support Specialist works in a support role for the I. The Support Specialist is required to answer help desk calls in a helpful, understanding and personable manner. The technician will trouble shoot problems over the phone and if not resolved either escalate to tier two support or go on site...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
For each opportunity identified, the Tier 2 Specialist will work collaboratively with software engineering and/or TAG operational support to predict a failure and prevent the initial incident from reoccurring. About the role:This role provides second level support to end users by handling service re...
Supports the integration of technological solutions into customers’ business operations by understanding needs, training on best practices, straightforward communication, and by facilitating the change process so customers rapidly gain confidence and proficiency on systems. Acts as support lead and ...
Administrative and Technical Support Specialist. Support the field office chief in scheduling. ...
Role: Biomedical Technician / Equipment Support Specialist - Information Systems / BME. Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment. Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an ...
The Specialist - Business Support Liaison is responsible for System and ID administration, new user uploads, and issue resolution related to the contracted Services. Provide system and ID support and readiness. Manage system issue tracking, escalation and resolution support. IT service and support m...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
The IT Support Specialist works in a support role for the I. The Support Specialist is required to answer help desk calls in a helpful, understanding and personable manner. The technician will trouble shoot problems over the phone and if not resolved either escalate to tier two support or go on site...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variety o...
The Senior Manager of Technical Support will lead and provide technical vision and strategy for Technical Support and Services. As an active member of the Global Customer Support organization, we expect you to contribute to the Global support vision, bring initiatives to the table and collaborate to...
Monitors and evaluates systems’ compliance with IT security requirements and provides advice and guidance in implementing IT security policies and procedures in the development and operation of network systems. Ensures the confidentiality, integrity, and availability of systems, networks, and data t...
We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic p...
Provide technical expertise and guidance in the area of user/desktop support. Assist in addressing business needs by capturing requirements, documenting processes, and recommending solutions involving user/desktop support. Travel to District facilities as required to support end users; act as an add...