As a Customer Support Specialist you'll: Handle inbound live chat sessions from online customers; Understand and resolve customer questions, concerns, issues, and needs; Process online orders, returns, replacements, adjustments, warranties, and installations; Maintain positive relationships with cus...
Up to $50K per year - As an Administrative Sales Support Specialist you'll: Enter in information into external databases for application submission; Assist with documenting current processes and keeping current documents up to date with any changes; Work closely with merchants and internal partners ...
The Sr IT Support Specialist is a high performing contributor that provides advanced technical support and troubleshoots hardware and software issues. This role will play a key role in providing technical support to end-users, troubleshooting hardware and software issues, and assisting in the mainte...
Up to $40 per hour - As a Customer Support Specialist you'll: Provide email support to uConnect customers via internal ticket queue; Troubleshoot and escalate issues to relevant functional teams or account owners; Maintain high standards for response and resolution times, ensuring user satisfaction;...
Competitive Pay - As a Customer Support Specialist you'll: Respond to internal and external customer queries in a timely and accurate manner, via chat, email, or phone; Manage client incidents and requests through to resolution; Provide first-line diagnostic and troubleshooting support as well as te...
Comprehensive benefits - As a Client Support Specialist you'll: Handle inbound and outbound client communications via calls and emails, ensuring timely and effective responses; Develop comprehensive knowledge of Sportradar' products and services to provide accurate support and advice; Proactively id...
Competitive salary / Medical & dental insurance / PTO - As a Customer Support Specialist you'll: Deliver a best in class customer experience by responding promptly to customer inquiries; Analyze and troubleshoot technical issues, determine root causes, and provide solutions or escalate issues to oth...
Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients; Become a VERO product expert, always curious to discover how to best use the pro...
Up to $50K per year + benefits - As a Customer Support Specialist you'll: Learn the app thoroughly and become an expert to effectively assist customers; Provide Tier 1 email support and conduct Zoom sessions to walk customers through functionalities, helping them resolve issues and become unblocked;...
Up to $85K per year / Health, dental, vision, life, and disability / 401k match / PTO / 9a-5:30p / Home office stipend - As a Customer Support Specialist you'll: Answer user questions and requests over chat, email, and phone; Teach customers how to use the product, and translate user confusion into ...
Competitive pay - As a Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance and correction tasks within the Reconstruct platform; Maintaining a fair u...
Up to $23 per hour / Benefits / 401K match - As a Customer Support Specialist you'll: Support customers on the phone and over email to resolve their issues accurately and as quickly as possible; Troubleshoot common eCommerce issues with shopping carts, marketplaces, shipping settings, payment settin...
PTO - As a Member Support Specialist you'll: Be on the front lines of the Member experience; Support Members in the Wellth program with any questions/issues that may arise regarding their program and address any tech issues necessary; Take phone calls through the Wellth Helpline, answer emails, and ...
The Technical Support Specialist II provides technical and/or application support on various issues related to software, hardware, and peripherals, while exercising skilled problem analysis and judgement, using a wide variety of systems, analysis techniques, and troubleshooting procedures to resolve...
Information Systems Support Specialist,. Finally, as the primary point of contact for our Brunswick, GA site, you are able embrace business requests with dedication and you will be seen as the reliable anchor, ensuring that how the broader IT team supports the local site is seen as not just another ...
Harris is currently searching for an enthusiastic, quick learner to work in the SilverBlaze organization to provide technical support to our existing customers using the software platform. This person will interface with our utility customers, Harris sister companies and our development team to prov...
Position Title: Product Support Specialist. This position is responsible for providing a proficient level of customer support and technical expertise to facilitate service advice, product support, and service training to internal and external customers. OEM support, technical customer support, or si...
Kaimetrix is currently seeking an IT Support Specialist to join our team supporting the Internal Revenue Service (IRS) at the Federal Law Enforcement Training Center (FLETC) in Brunswick, GA. Key Responsibilities: Provide daily onsite IT support at FLETC and occasional support at HQ, adhering to Sta...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support for Datasite’s software platform by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or Saa...
Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver positive outcomes.Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive inno...
Will oversee IT systems andassets, assist with upgrades and fixes, and provide training and support asneeded. Serve as the subject-matter expert supporting Windows, and widely used software and applications, such as Microsoft and Adobe. Install, configure, and support workstation software, hardware,...
Job Title: Technical Sales Support Specialist. Client is seeking a motivated and skilled Pre-Sales Support Engineer with a strong background in drafting, particularly with facilities design The ideal candidate will have at least 3 years of drafting experience and proficient skills in AUTOCAD. As a P...
IT Support Specialist to join our team supporting the Internal Revenue Service (IRS) at the Federal Law Enforcement Training Center (FLETC) in Brunswick, GA. Key Responsibilities: Provide daily onsite IT support at FLETC and occasional support at HQ, adhering to Standard Operating Procedures (SOP). ...
The School-Based Behavior Specialist assists site staff and leaders with supporting students’ prosocial behaviors, implementing positive behavioral interventions, and supporting and coaching other staff on reinforcement and management strategies. Support all staff by implementing effective behaviora...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...