Seeking contractor support for a minimum 12-month engagement to develop training content and provide training coordination services. ...
Competitive salary / Medical & dental insurance / PTO - As a Customer Support Specialist you'll: Deliver a best in class customer experience by responding promptly to customer inquiries; Analyze and troubleshoot technical issues, determine root causes, and provide solutions or escalate issues to oth...
Up to $62,200 per year / Medical, dental & vision / PTO / 401k match - As a Client Support Specialist you'll: Respond to incoming communications from clients; Document interactions in case management systems; Update clients on ongoing resolutions; Directly resolve client inquiries using established ...
As a Customer Support Specialist you'll: Handle inbound live chat sessions from online customers; Understand and resolve customer questions, concerns, issues, and needs; Process online orders, returns, replacements, adjustments, warranties, and installations; Maintain positive relationships with cus...
Comprehensive benefits - As a Client Support Specialist you'll: Handle inbound and outbound client communications via calls and emails, ensuring timely and effective responses; Develop comprehensive knowledge of Sportradar' products and services to provide accurate support and advice; Proactively id...
Up to $50K per year - As an Administrative Sales Support Specialist you'll: Enter in information into external databases for application submission; Assist with documenting current processes and keeping current documents up to date with any changes; Work closely with merchants and internal partners ...
Competitive pay / Benefits - As a Customer Support Specialist you'll: Help support Heal. Respond to tickets; Track client payments; Host live onboarding and support calls over Zoom. ...
Competitive Pay - As a Customer Support Specialist you'll: Respond to internal and external customer queries in a timely and accurate manner, via chat, email, or phone; Manage client incidents and requests through to resolution; Provide first-line diagnostic and troubleshooting support as well as te...
Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients; Become a VERO product expert, always curious to discover how to best use the pro...
Competitive pay - As a Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance and correction tasks within the Reconstruct platform; Maintaining a fair u...
Competitive salary / Home office budget / 100% paid medical, dental & vision / PTO / 401k matching - As a Customer Support Specialist you'll: Be responsible for providing high-level support via Phone, Chat, & Email; Identify and resolve client issues/concerns; Establish customer relationships and im...
Up to $85K per year / Health, dental, vision, life, and disability / 401k match / PTO / 9a-5:30p / Home office stipend - As a Customer Support Specialist you'll: Answer user questions and requests over chat, email, and phone; Teach customers how to use the product, and translate user confusion into ...
The Marketing Specialist - After Market Service and Support Contracts is responsible for the design, development, deployment, and implementation of marketing campaigns to support the Services and Support Division(SSD) as well as any additional assigned Product Line and Segments, and to measure perfo...
As a Support Specialist, you will provide application support and expertise to both our customers and internal resources. Working closely with other Support team members and counterparts on the Research and Development team, you will investigate, manage, track, and close client support issues, speci...
As an SAP Costing Support Specialist, you will be using your skills and expertise to provide technical support and guidance for our Finance and Costing systems and business processes. Provide hands-on support for SAP costing solution in a program-based manufacturing environment with government contr...
In this role, you will provide UKG Ready (Formally Kronos Workforce Ready)support and stellar customer service to our clients and internal employees. This role will provide general support to clients for our Time & Labor (timeclocks) solutions. Provides clients with telephone and online support. Ana...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
Position Title: Product Support Specialist. This position is responsible for providing a proficient level of customer support and technical expertise to facilitate service advice, product support, and service training to internal and external customers. OEM support, technical customer support, or si...
Responds to triage requests submitted by Tier I and II specialists to provide guidance and support for system needs and upgrades. Carries out information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software qualit...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support for Datasite’s software platform by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or Saa...
Supports office AV events by providing and supporting technical solutions. In this role, you’ll drive employee productivity by equipping and supporting our company's technology and IT Operations. As an integral member of the IT team, you’ll resolve issues, answer questions, provide laptop support, p...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
Two years increasingly responsible experience in the use of various types of computer software, office management and/or administrative support functions. Provides day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware. Install, upgrad...
To join our team as a Support Specialist I! As a Support Specialist I for Integrated Customer Service you will be responsible for ensuring the Integrated Customer Service meet program deliverables by resolving customer inquiries during the first interaction and/or influencing customers via outbound ...
The Enrollment Support Specialists provides information related to student support services, resolves difficulties encountered in the enrollment process, and impacts student satisfaction by delivering excellent customer service. Under the supervision of the Enrollment Support Manager, the Enrollment...