The primary job function is responding to various types of customer service interactions which may include phone, live chat, SMS, email, social media, etc.Examples may include assisting customers with basic policy or billing questions, accepting the report of a new claim, and processing policy chang...
Supports the integration of technological solutions into customers’ business operations by understanding needs, training on best practices, straightforward communication, and by facilitating the change process so customers rapidly gain confidence and proficiency on systems. Acts as support lead and ...
The Sales Support Specialist works all levels of the Sales support process including order entry, customer education, order rescheduling and escalations for residential customers. Also acts as a back-up to Sales Support Representatives for other regional areas as needed. Values each and every custom...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support for Datasite’s software platform by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or Saa...
Help Desk Support Service Specialist - Intermediate. Help Desk Support Service Specialist - Intermediate. Help Desk Support Service Specialist - Intermediate. Help Desk Support Service Specialist - Intermediate. ...
This pharmaceutical company, based in Montreal, is looking for a Reimbursement Specialist for their innovative medications. Timely follow-up with registrants of the support programs to ensure compliance on therapy. Preferred past experience communicating with healthcare professionals or providing ed...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
For each opportunity identified, the Tier 2 Specialist will work collaboratively with software engineering and/or TAG operational support to predict a failure and prevent the initial incident from reoccurring. About the role:This role provides second level support to end users by handling service re...
Team is team is growing! If you want to be a part of a successful global organization and have an interest in growing your career in an exciting field, we would like to speak with you! The operations support specialist is responsible for providing support to the section lead through information accu...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
The associate level Technical Support Specialist role is responsible for providing support to internal and external customers via phone, email, and face to face interactions. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Install, upgrade, support and troublesh...
Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with technical support issues or inquiries. An outstanding candidate will have previously been the “go-to” network engineer, system ad...
The IT Governance, Risk, and Compliance Specialist will play a key role on the iboss team by aligning security initiatives with enterprise programs and business objectives. The IT GRC Specialist will make an impact on iboss’ security program and services through experience with various areas includi...
Application Support Administrator is a hands-on technical position that will support a complex and exciting SaaS solution throughout design, implementation, and maintenance phases. Technical responsibilities include providing design, implementation, and support of development and maintenance across ...
The ability to communicate effectively in both oral and written form with clients and end-users is compulsory. Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at. This role will provide onsite/ on-call assistance...
JOB PURPOSE: ESET Technical Support Agents provide technical product support to all ESET customers, partners, resellers, and internal personnel. Document and present technical support and/or training material to internal customers - Customer Care, Sales, etc. Provide excellent support by ensuring cu...
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. As our IT Operations Specialist on the MMA IT Platform Services team, you’ll be the go-to person f...
Provide customer technical support in the setup, configuring, troubleshooting and operating of Heatcraft products via phone and email communications. Coordinate with various Heatcraft functional areas, as needed, in the resolution of technical field issues and the identification of their internal co...
As a Technical Support Representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good...
We are looking to a talented, entry to mid-level Desktop Support technician to provide support including performing troubleshooting and issue resolution. Proficiency in Windows 7 and 8, Microsoft Office applications, remote support tools, and Citrix Xenapp. ...
Join us on our mission to elevate customer experiences for people around the world.As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation.Our dedication to our purpose and people is being...