Experience supporting Microsoft Office on-premises & Office 365 support specifically Outlook, Exchange online, TEAMs. Essentially Desktop and Hardware Support at their office in Englewood. ...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
As an Account Manager - SaaS Onboarding Specialist, the team will play a crucial role in ensuring our existing clients are happy and using our product. Scheduling follow-up interactions with customers to provide additional support. We are a leading tech-enabled business support company, providing ta...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support for Datasite’s software platform by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or Saa...
Supports the integration of technological solutions into customers’ business operations by understanding needs, training on best practices, straightforward communication, and by facilitating the change process so customers rapidly gain confidence and proficiency on systems. Acts as support lead and ...
For each opportunity identified, the Tier 2 Specialist will work collaboratively with software engineering and/or TAG operational support to predict a failure and prevent the initial incident from reoccurring. About the role:This role provides second level support to end users by handling service re...
Technical Support Specialist - Colombia. We are seeking a Technical Support Specialist based in Colombia to join our remote team. Experience in technical support is essential, remote technical support, is preferred. This role involves reviewing and updating support tickets, documenting and tracking ...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
Role: Biomedical Technician / Equipment Support Specialist - Information Systems / BME. Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment. Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an ...
Conduct periodic audits (based on policies and procedures) to ensure compliance with regulatory, enterprise security requirements. Work with senior management to enhance monitoring of critical applications and develop operational run books. Identify issues, trends, and opportunities to improve effic...
Required Skills for IT Support Technician. Written and verbal communication skills with end users. Opportunity to get in with an industry leading organization. The successful candidate will provide technical support to end users in a hybrid work environment and will have a team-focused mindset and s...
Technical Support Engineer with an eye for bridging the gap between Application Support and Technical Services teams to provide advanced technical assistance while delivering an excellent customer experience. Work closely with business, Engineering, Infrastructure/DevOps, and Security teams on activ...
Monitors and evaluates systems’ compliance with IT security requirements and provides advice and guidance in implementing IT security policies and procedures in the development and operation of network systems. Ensures the confidentiality, integrity, and availability of systems, networks, and data t...
Provide technical expertise and guidance in the area of user/desktop support. Assist in addressing business needs by capturing requirements, documenting processes, and recommending solutions involving user/desktop support. Travel to District facilities as required to support end users; act as an add...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
The Senior Manager of Technical Support will lead and provide technical vision and strategy for Technical Support and Services. As an active member of the Global Customer Support organization, we expect you to contribute to the Global support vision, bring initiatives to the table and collaborate to...
We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic p...
The ability to communicate effectively in both oral and written form with clients and end-users is compulsory. Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at. This role will provide onsite/ on-call assistance...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support for Datasite’s software platform by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or Saa...
Splunk is seeking a Sr Technical Support Engineer to provide enterprise level support to our customers and partners. This is a very dynamic role where you will provide technical assistance, tackle and resolve customer problems, work with engineering on various product issues, and contribute to proje...