The role of Support Specialist is a full-time position. Facilitate incoming transfer calls from frontline support staff, ensuring seamless transitions and continuity of care for program participants requesting immediate clinical intervention or counseling support. From workplace pressures to financi...
Serves as an integral member of an IT Support Team which supports various level of customer in a dynamic environment. Provide second-level technical support for PC hardware, software, and network problems over the phone or via email. ...
The Customer Support Specialist, Balance Support will be the frontline ambassador, handling customer calls with precision and providing accurate solutions to queries and concerns. Beyond resolving issues, this role will include collaborating cross-functionally to drive key support metrics, contribut...
As a Manufacturing Support Team Member Sr, you will lead and assist Toolmakers with technical questions about the build process of Tooling and Laser Tracker Metrology. Occasionally domestic and international travel to support Tooling efforts, will also fill in as acting supervisor when needed. ...
The Aspira Solutions Business Technical Support Specialist is responsible for handling client inquires/questions/issues, documenting, troubleshooting, and resolving hardware, network, software, application, technical, and customer service-related issues. The Technical Support Specialist is responsib...
As a Support Specialist, you will provide application support and expertise to both our customers and internal resources. Working closely with other Support team members and counterparts on the Research and Development team, you will investigate, manage, track, and close client support issues, speci...
The Field Support Specialist (FSS) role supports field sales activity. The FSS brings our customer support vision to life by. Coordinate phone and online applications support as part of the ongoing training process (pre and post training) and as back up. Actively supports RL portfolio growth. ...
Client Support and Compliance Specialist. ...
Provide non-clinical operational support for Waiver coordination. Facilitate communication between Waiver coordinators and the state Program Support Unit. Responsible for receiving the initial State referrals for waiver services and working with the Long-Term Services & Supports (LTSS) Coordinator t...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
Provide Phone / email / CRM cases support with speed and knowledge to support Tier 1 support personnel in Kastle offices and out in the field (customer sites), ultimately for Kastle customers. The ideal candidate for this role is responsible for providing phone / email / customer support system case...
Maintain current and historical records of specialized nature within a department utilizing electronic and manual techniques.Work performed includes assignments of file index data, storing, and retrieving documents or excerpts from documents, preparation of documents for photography and other make-r...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
In this role, you will provide UKG Ready (Formally Kronos Workforce Ready)support and stellar customer service to our clients and internal employees. This role will provide general support to clients for our Time & Labor (timeclocks) solutions. Provides clients with telephone and online support. Ana...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
Robert Half is working with a Client in the Austin area looking for a Desktop Support Analyst on a long term project. Strong PC/Desktop Support (OS, hardware, and applications) troubleshooting in networked enterprise environments. Provide remote support (BeyondTrust) as required, troubleshoot VPN, R...
Deliver post-sales technical support to dealers/contractors and customers to analyze and recommend solutions to and resolve problems concerning HVAC equipment installation and operation. Handle a high call volume of customer calls via our Technical Support Line. Provide onsite systems/equipment asse...
Minimum of 3 years of experience in a desktop support role in IT. You will be responsible for providing IT support across a wide range of services to internal Informatica customers for the Austin, TX office. Ongoing configuration and maintenance of IT-supported hardware and software standards. Prove...
As a Customer Success Engineer, you will use your broad technical knowledge to guide skilled application teams encountering curious challenges along their way, as well as those who may have never used a cloud before. You will be partnering with software and operations engineers to support a modern p...
We are looking to a talented, entry-level Desktop Support technician to provide support including performing troubleshooting and issue resolution. Proficiency in Windows 7 and 8, Microsoft Office applications, remote support tools, and Citrix Xenapp. ...
The Technical Support Analyst Intern position is a part of the Technical Operations team, the first point of contact between the customer and the software vendor. Support Analyst in working directly with the customer to gather necessary information for any questions, issues, defects, or enhancements...
Support restaurant managers and franchise home IT staff to keep the restaurants running as efficiently as possible. Monitor problem management software and support systems for current outages and pending solutions;. This role will take incoming technical support calls or respond to request to diagno...
Job Title: Technical Junior Citrix Support Engineer<br /> Location: 1 day onsite in Houston, TX and 4 days work from home (WFH Must be located in Houston, TX)<br /> Duration: Long-term assignment (12 months+)<br /> Visa: Any Visa(Must have authorization to work in the U. ...
Davies US is looking for an IT Support Technician to help with working with onsite employees to resolve support requests by phone, email, and in person. To be successful in this role, you need have superb communication skills, verbal and written, conducted in a timely manner, proactive, independent,...
Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with technical support issues or inquiries. An outstanding candidate will have previously been the “go-to” network engineer, system ad...