You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
Supports the integration of technological solutions into customers’ business operations by understanding needs, training on best practices, straightforward communication, and by facilitating the change process so customers rapidly gain confidence and proficiency on systems. Acts as support lead and ...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
For each opportunity identified, the Tier 2 Specialist will work collaboratively with software engineering and/or TAG operational support to predict a failure and prevent the initial incident from reoccurring. About the role:This role provides second level support to end users by handling service re...
The Next Gen GEO (NGG) Program, in Boulder/Longmont Colorado, is looking for a Admin Support Specialist to provide their expertise to a dynamic and exciting system development program. This position will provide support to the NGG Program Management Office, NGG Engineering management, and support fo...
Role: Biomedical Technician / Equipment Support Specialist - Level III. Provide technical support and training to medical staff on the proper operation and handling of medical equipment. Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate d...
Experience with hardware support, password resets and AV support. You will be joining a team of 10 to help support internal employees with various issues ranging from password resets, hardware support, O365 troubleshooting, VDI issues and some conference room set ups. Insight Global is seeking a Des...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variety o...
Support Pega customers and Pega partners and deliver technical solutions . We provide world-class engineering support and advice on the use of Pegasystems’ Products and Applications. Acting as a trusted advisor in support of Pega technology. You will work to gain insights and understanding of our cu...
Provide technical expertise and guidance in the area of user/desktop support. Assist in addressing business needs by capturing requirements, documenting processes, and recommending solutions involving user/desktop support. Travel to District facilities as required to support end users; act as an add...
Monitors and evaluates systems’ compliance with IT security requirements and provides advice and guidance in implementing IT security policies and procedures in the development and operation of network systems. Ensures the confidentiality, integrity, and availability of systems, networks, and data t...
Splunk is seeking a Sr Technical Support Engineer to provide enterprise level support to our customers and partners. This is a very dynamic role where you will provide technical assistance, tackle and resolve customer problems, work with engineering on various product issues, and contribute to proje...
The Senior Manager of Technical Support will lead and provide technical vision and strategy for Technical Support and Services. As an active member of the Global Customer Support organization, we expect you to contribute to the Global support vision, bring initiatives to the table and collaborate to...