For each opportunity identified, the Tier 2 Specialist will work collaboratively with software engineering and/or TAG operational support to predict a failure and prevent the initial incident from reoccurring. About the role:This role provides second level support to end users by handling service re...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
Technical Support Specialist - Colombia. We are seeking a Technical Support Specialist based in Colombia to join our remote team. Experience in technical support is essential, remote technical support, is preferred. This role involves reviewing and updating support tickets, documenting and tracking ...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support for Datasite’s software platform by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or Saa...
The Marketing Specialist - After Market Service and Support Contracts is responsible for the design, development, deployment, and implementation of marketing campaigns to support the Services and Support Division(SSD) as well as any additional assigned Product Line and Segments, and to measure perfo...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
Supports the integration of technological solutions into customers’ business operations by understanding needs, training on best practices, straightforward communication, and by facilitating the change process so customers rapidly gain confidence and proficiency on systems. Acts as support lead and ...
Experience supporting Microsoft Office on-premises & Office 365 support specifically Outlook, Exchange online, TEAMs. Essentially Desktop and Hardware Support at their office in Englewood. ...
What does a Technical Support Specialist do at Rinnai?. Provide phone support in the service, installation and troubleshooting of all Rinnai product. Ensure the identification, documentation, and resolution of quality/performance issues; Support in the repair and/or failure analysis of product retur...
We’re hiring for a Computer Network Support Specialist to work in Artesia, N. In this position you’ll become part of technically diverse team to include but not limited to Help Desk Specialists, Network Engineers, and System Administrators. Together this team provides IT Operations and Support to th...
Weare looking for a Customer Support Specialist to assist ourcustomers with technical problems when using our products andservices. Experience as a Customer Support Specialist or similar CSrole. Experience using help desk software and remote supporttools. ...
Join us as an Account Manager - SaaS Onboarding Specialist, where your role is pivotal in ensuring our clients' satisfaction and product utilization. We are a leading tech-enabled business support company, providing tailored solutions to deliver outcomes, drive profitability, and elevate the custome...
We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic p...
Splunk is seeking a Sr Technical Support Engineer to provide enterprise level support to our customers and partners. Able to provide Technical direction to other Technical Support team members. Technical Support role supporting business software applications. This is a very dynamic role where you wi...
AssetWorks is seeking an experienced Operations/Technical Support Team Lead to manage our hosted and cloud-based software offerings' commissioning, upgrades and ongoing management. Lead and manage the operations team, providing guidance, mentoring, and support. At least 3 years of experience leading...
The ability to communicate effectively in both oral and written form with clients and end-users is compulsory. Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at. This role will provide onsite/ on-call assistance...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variety o...
Senior Technical Support Engineer. Provide dedicated support; including but not limited to responding to escalated tickets, troubleshooting technical product issues and developing workarounds. Altair is a leading provider of enterprise-class engineering software enabling innovation, reduced developm...
Provide technical expertise and guidance in the area of user/desktop support. Assist in addressing business needs by capturing requirements, documenting processes, and recommending solutions involving user/desktop support. Travel to District facilities as required to support end users; act as an add...
The Senior Manager of Technical Support will lead and provide technical vision and strategy for Technical Support and Services. As an active member of the Global Customer Support organization, we expect you to contribute to the Global support vision, bring initiatives to the table and collaborate to...
Technical Support Engineer with an eye for bridging the gap between Application Support and Technical Services teams to provide advanced technical assistance while delivering an excellent customer experience. Work closely with business, Engineering, Infrastructure/DevOps, and Security teams on activ...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support for Datasite’s software platform by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or Saa...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Global IT Services partner supporting m...
Monitors and evaluates systems’ compliance with IT security requirements and provides advice and guidance in implementing IT security policies and procedures in the development and operation of network systems. Ensures the confidentiality, integrity, and availability of systems, networks, and data t...