The role of Support Specialist is a full-time position. Facilitate incoming transfer calls from frontline support staff, ensuring seamless transitions and continuity of care for program participants requesting immediate clinical intervention or counseling support. From workplace pressures to financi...
Serves as an integral member of an IT Support Team which supports various level of customer in a dynamic environment. Provide second-level technical support for PC hardware, software, and network problems over the phone or via email. ...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
The Customer Support Specialist, Balance Support will be the frontline ambassador, handling customer calls with precision and providing accurate solutions to queries and concerns. Beyond resolving issues, this role will include collaborating cross-functionally to drive key support metrics, contribut...
Interact with Simulation Operations Support (SOS) Analysis Engineers and SOS Manager for definition of critical path priority of spares, repair parts and support equipment. The Spares Support establishes and maintains supply discipline, including minimum stock levels of expendable and rotatable spar...
As a Support Specialist, you will provide application support and expertise to both our customers and internal resources. Working closely with other Support team members and counterparts on the Research and Development team, you will investigate, manage, track, and close client support issues, speci...
Provide non-clinical operational support for Waiver coordination. Facilitate communication between Waiver coordinators and the state Program Support Unit. Responsible for receiving the initial State referrals for waiver services and working with the Long-Term Services & Supports (LTSS) Coordinator t...
The Field Support Specialist (FSS) role supports field sales activity. The FSS brings our customer support vision to life by. Coordinate phone and online applications support as part of the ongoing training process (pre and post training) and as back up. Actively supports RL portfolio growth. ...
Provide Phone / email / CRM cases support with speed and knowledge to support Tier 1 support personnel in Kastle offices and out in the field (customer sites), ultimately for Kastle customers. The ideal candidate for this role is responsible for providing phone / email / customer support system case...
Maintain current and historical records of specialized nature within a department utilizing electronic and manual techniques.Work performed includes assignments of file index data, storing, and retrieving documents or excerpts from documents, preparation of documents for photography and other make-r...
In this role, you will provide UKG Ready (Formally Kronos Workforce Ready)support and stellar customer service to our clients and internal employees. This role will provide general support to clients for our Time & Labor (timeclocks) solutions. Provides clients with telephone and online support. Ana...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
As a Manufacturing Support Team Member Sr, you will lead and assist Toolmakers with technical questions about the build process of Tooling and Laser Tracker Metrology. Occasionally domestic and international travel to support Tooling efforts, will also fill in as acting supervisor when needed. ...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
The Aspira Solutions Business Technical Support Specialist is responsible for handling client inquires/questions/issues, documenting, troubleshooting, and resolving hardware, network, software, application, technical, and customer service-related issues. The Technical Support Specialist is responsib...
Client Support and Compliance Specialist. ...
Robert Half is working with a Client in the Austin area looking for a Desktop Support Analyst on a long term project. Strong PC/Desktop Support (OS, hardware, and applications) troubleshooting in networked enterprise environments. Provide remote support (BeyondTrust) as required, troubleshoot VPN, R...
Deliver post-sales technical support to dealers/contractors and customers to analyze and recommend solutions to and resolve problems concerning HVAC equipment installation and operation. Handle a high call volume of customer calls via our Technical Support Line. Provide onsite systems/equipment asse...
Minimum of 3 years of experience in a desktop support role in IT. You will be responsible for providing IT support across a wide range of services to internal Informatica customers for the Austin, TX office. Ongoing configuration and maintenance of IT-supported hardware and software standards. Prove...
The Technical Support Analyst Intern position is a part of the Technical Operations team, the first point of contact between the customer and the software vendor. Support Analyst in working directly with the customer to gather necessary information for any questions, issues, defects, or enhancements...
Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with technical support issues or inquiries. An outstanding candidate will have previously been the “go-to” network engineer, system ad...
The Senior Manager of Technical Support will lead and provide technical vision and strategy for Technical Support and Services. As an active member of the Global Customer Support organization, we expect you to contribute to the Global support vision, bring initiatives to the table and collaborate to...
Writes advanced programs for complex specific applications and designs special reports and forms as requested by various County departments in compliance with County and IT department policy and procedures. Must have strong interpersonal skills with the ability to easily and effectively interact wit...
While your first job will be to support our end users as part of a highly collaborative swarming support model you’ll also have the opportunity to participate in a wide variety of projects such as building out new Care Centers, participating in M&A activity and improving our desktop automation servi...
The Technical Support Analyst Intern position is a part of the Technical Operations team, the first point of contact between the customer and the software vendor. Support Analyst in working directly with the customer to gather necessary information for any questions, issues, defects, or enhancements...