This role provides tier one and limited tier two support for clinical information system related issues and service requests, triage and escalation of more complex issues to the appropriate clinical application teams, and monitoring/updating the technical/application support ticketing system. Guides...
As a Customer Support Specialist you'll: Handle inbound live chat sessions from online customers; Understand and resolve customer questions, concerns, issues, and needs; Process online orders, returns, replacements, adjustments, warranties, and installations; Maintain positive relationships with cus...
Up to $26-hr/ Medical, dental and vision / 401k match / PTO / 4 day work week - As a Customer Support Specialist you'll: Serve customers via phone, fax, mail and/or email by determining requirements, answering inquiries, resolving problems, fulfilling requests, maintaining client database, and custo...
Up to $40 per hour - As a Customer Support Specialist you'll: Provide email support to uConnect customers via internal ticket queue; Troubleshoot and escalate issues to relevant functional teams or account owners; Maintain high standards for response and resolution times, ensuring user satisfaction;...
Information Technology Support Specialist (Port Arthur, TX) EXAMPLES OF IMPORTANT RESPONSIBILITIES AND DUTIES - Essential and other important duties and responsibilities may include, but are not limited to, the following:Upgrade knowledge and skill base to adapt to changing technologies. ...
Our work depends on an Information Technology Support Specialist joining our team to provide technical support and troubleshooting services for incoming queries and issues related to computer systems, software, and hardware. Computer Repairs, Help Desk Support, Information Technology (IT), Remote Su...
Company Description we suggest you enter details here Role Description This is a full-time/part-time remote role for a Desktop Support Specialist. In this role, you will be responsible for providing technical support and troubleshooting for desktop hardware and software issues. ...
TMS Tech (Patient Support Specialist) . We need Patient Support Specialists (TMS Technicians) that can help our patients navigate our treatment options and take back their lives. F;Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support the...
Full Time Recovery Support Staff San Antonio, TX. Our Recovery Support Staff team works hands-on with clients on a non-clinical basis throughout the duration of the clients stay. RSS serves each client by offering growth opportunities, encouragement and support based upon the application of the 12 S...
Our work depends on an Information Technology Support Specialist joining our team to provide technical support and troubleshooting services for incoming queries and issues related to computer systems, software, and hardware. Computer Repairs, Help Desk Support, Information Technology (IT), Remote Su...
Provides ongoing branch communication support for outages, vendor escalated issues and post- production support. Provides ongoing communication support to branches during ATM outages, vendor escalated issues, and post-production support. Supports Payment Operations with any operational issues relate...
STS Government Solutions, LLC seeking a Financial Management Support Specialist to provide financial management services for Lackland AFB in San Antonio, TX. Provide financial management support and analysis. ...
As a Support Specialist, you will provide application support and expertise to both our customers and internal resources. Working closely with other Support team members and counterparts on the Research and Development team, you will investigate, manage, track, and close client support issues, speci...
Responsibilities Support requests from the Government Develop presentations to demonstrate compliance with the requested information Review requirements provided by the audit team and identify the functionality that satisfies those requirements Support FISCAM, FIAR, and FFMIA audits Clearance Active...
From HealthMark’s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. Requester Account Specialist role. Supports client advocates to achieve sat...
The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of transaction and obtains customer signatures as appropriate. This position ensures accurate, efficient recording of vehicle and customer information/ during the sale and provides administrative suppor...
Per Diem Recovery Support Staff San Antonio, TX. Our Recovery Support Staff team works hands-on with clients on a non-clinical basis throughout the duration of the clients stay. RSS serves each client by offering growth opportunities, encouragement and support based upon the application of the 12 S...
Signal Support Systems Specialists are responsible for integrating signal systems and networks; performing signal support functions and unit-level maintenance on authorized signal equipment; and installing, operating, and maintaining radio and data distribution systems. Communication is the pulse of...
What you’ll do… Instruct users on the operation of PC equipment/end user devices and internally developed application programs in an individual or group environment Provide support, including procedural documentation and relevant reports while prioritizing and managing many open cases at one time Co...
If you are a proactive and detail-oriented individual with a passion for technology and customer support, we invite you to apply for the Endpoint Support Specialist position. Job Description: Endpoint Support Specialist. Proven telephone support experience. Provide on-site support or deliver remote ...
Responsible for providing daily tier 2 technology and productivity-tool support, both desk side as well as over the telephone. ...
Work independently on projects and tasks assigned.Responds directly to internal/external customer requests in a timely manner.Assists colleagues in providing counsel to complex issues.Manages multiple projects and tasks at a time.Proactively assists to maintain the WSUS environment.Provides feedback...
The RCM Support Specialist serves as administrative support to the Central Business Office to ensure efficient operation of the department. Title: RCM Support Specialist. We are seeking a full-time team member with strong customer services and interpersonal skills to fill the RCM Support Specialist ...
The Support Specialist - Tier I properly responds to incoming customer requests, via phone, email, and/or chat session, to ensure the customer's questions are answered in a timely manner. Maintain relevant skills and credits via internal support continuing training courses. Takes initiative and acti...
TSS is seeking a Test Support Specialist SME Junior. ...