You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
Managing and triaging incidents and requests through ServiceNow, providing daily support to both walk-in and remote users. MsoNormal"" style="""">-Previous experience in a similar Service Desk or support and problemresolution role. Required</td> <td>2<...
Software Support / Implementation Specialist. Evaluate client needs, provide support, and develop configurations that support business processes. You will also be responsible for implementations, software support, services, and customer satisfaction. Assist, respond to customers and provide support ...
What will I be doing? Support families who are involved with DFCS (Dept. ...
Managing and triaging incidents and requests through ServiceNow, providing daily support to both walk-in and remote users. Answering Phones:</b> Respond promptly tophone inquiries, providing immediate support and resolving user issues ordirecting calls as necessary. Collaboration:</b> Wo...
What will I be doing? Support families who are involved with DFCS (Dept. ...
Basic understanding of support service (SLA, metrics, KPIs, Incident vs Service Request, Priority vs Severity, initial troubleshooting scope, escalation method). ...
Help Desk Support Service Specialist. Help Desk Support Service Specialist. Help Desk Support Service Specialist - Intermediate. Help Desk Support Service Specialist. ...
Managing and triaging incidents and requests through ServiceNow, providing daily support to both walk-in and remote users. Answering Phones:</b> Respond promptly tophone inquiries, providing immediate support and resolving user issues ordirecting calls as necessary. Collaboration:</b> Wo...
What will I be doing? Support families who are involved with DFCS (Dept. ...
Supports strategy of the territory sales leader, driving proprietary products with existing and new customer targets. ...
Help Desk Support Service Specialist - Intermediate. Help Desk Support Service Specialist - Intermediate. Help Desk Support Service Specialist - Intermediate,. Help Desk Support Service Specialist - Intermediate. ...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
You will support multiple programs using multiple platforms, providing a range of services, including customer service, visit scheduling, customer enrollment, program offering education, tech support, online support, and/or status updates. To join our team as an Energy Efficiency Customer Support Sp...
Harris is currently searching for an enthusiastic, quick learner to work in the SilverBlaze organization to provide technical support to our existing customers using the software platform. This person will interface with our utility customers, Harris sister companies and our development team to prov...
An Administrative Support Specialist is responsible for providing general administrative support to ensure the smooth functioning of the office. As the Administrative Support Specialist, you also provide support to our Accounting department with light bookkeeping duties. Administrative Support Speci...
The Technical Support Specialist II provides technical and/or application support on various issues related to software, hardware, and peripherals, while exercising skilled problem analysis and judgement, using a wide variety of systems, analysis techniques, and troubleshooting procedures to resolve...
The Specialist - Business Support Liaison is responsible for System and ID administration, new user uploads, and issue resolution related to the contracted Services. Provide system and ID support and readiness. Manage system issue tracking, escalation and resolution support. IT service and support m...
Managing and triaging incidents and requests through ServiceNow, providing daily support to both walk-in and remote users. Answering Phones:</b> Respond promptly tophone inquiries, providing immediate support and resolving user issues ordirecting calls as necessary. Collaboration:</b> Wo...
Our client is looking for a Desktop Support Technician. Mobile phone support (iPhone and Androi. Supports and maintains user account information including rights, security, and systems grou. Escalates problems and issues to a higher level of support if unable to resol. ...
Provides support to Store Systems Service Desk team responsible for handling trouble tickets submitted by Client and Client store teams for all technical equipment and software applications at the store. ...
Application Support Administrator is a hands-on technical position that will support a complex and exciting SaaS solution throughout design, implementation, and maintenance phases. Technical responsibilities include providing design, implementation, and support of development and maintenance across ...
Silverblaze is looking for a Technical Support Engineer to join our team!. We are seeking highly skilled and adaptable Full Stack Technical Support Engineer. As a Technical Support Full Stack Engineer, you'll have the opportunity to tackle diverse challenges, from troubleshooting complex issues to e...
Minimum of a High School Diploma or state-approved High School Equivalency (HSE), required.Ability to install, maintain, troubleshoot and repair computer hardware, printers, and peripheral devices.Ability to install, configure, maintain, and troubleshoot Windows, Chrome, and IOS operating systems.Ab...
Join us on our mission to elevate customer experiences for people around the world.As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation.Our dedication to our purpose and people is being...