Troubleshoot and resolve Incident tickets related to technical difficulties with hardware, software, and the network. ...
Strong written and verbal communication skills, capable of explaining complex technical concepts to both technical and non-technical audiences. Provide advanced technical support through phone, email, live chat, and ticketing systems. ...
Application System Technical Analyst is responsible for providing analysis, design, configuration, testing, implementation and support (technical and functional) of administrative, financial, or clinical information systems. Provides technical guidance to peers. Documents and recommends workflow cha...
Experience in a call or technical assistance center supporting networks, IP Telephony, or PBX systems is preferred. ...
The Field Technical Analyst is a point of contact for operational, technical & key performance data (KPI) analysis for the CSN Field Operations Team within the United States. The position is on a team lead by the Director, Field Operations and works with the Field Operations Managers (FOM) and o...
This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relat...
Skilled at bringing order to ideas and processes as well as communicating business concepts to technical and non-technical personnel. The business analyst serves as the central point for interface changes for systems and data. Provides guidance to less experienced analysts. Participates as a subject...
The Analyst, Business Operations Transformation will work under the guidance of the Senior Manager of Business Operations Transformation and the Senior Director of Continuous Improvement. The Analyst will support the team of business operations specialists to enable the ongoing enhancement of AES Gl...
Innova Solutions has a client that is immediately hiring for a .Position type: Full-time Contract....
Manage essential process documentation and lead project implementation of functional and technical solutions by collaborating with business partners and IT leadership to gather business requirements, provide expertise and guidance and help execute plans to enhance business capability, achieve result...
This is a full-time hybrid role for a Technical Support Specialist/Manager at LinkTrust. The role involves providing technical support, troubleshooting, and ensuring customer satisfaction. Technical Support and Troubleshooting skills. Customer Satisfaction and Customer Support skills. ...
Provide world-class technical support and training in a timely manner to our users and internal departments. Preferred: 1-2 years of technical support experience. Ability to share and collaborate on work among a Technical Support team. Troubleshoot and test software issues and escalate findings to t...
Our client has an immediate opening for an Operations / Customer Support Specialist to provide customer support and internal orchestration of company processes including questions or potential issues relating to the LinkTrust Affiliate Marketing Platform. The ideal candidate should have some experie...
Reviews, analyzes and modifies programming systems including encoding, testing, debugging and installing to support an organization's application systems. ...
Slalom Flex (Project Based) - Customer Support Content Writer - Technical Writer. Open to location, supporting MST working hours. Develop, write, and maintain process documentation and articles for customer support teams (internal and external focus). Proven experience in content writing, technical ...
What does a Technical Support Specialist do at Rinnai?. Provide phone support in the service, installation and troubleshooting of all Rinnai product. Ensure the identification, documentation, and resolution of quality/performance issues; Support in the repair and/or failure analysis of product retur...
Develop and maintain project plans, schedules, and resource allocation to ensure timely and efficient project execution. Previous experience with leading software modernization efforts as a technical project manager. Monitor and report on project status, identifying and mitigating risks and issues a...
Configure demonstration environments to address customer requirements and business. Communicate with both business and technical decision makers. Supporting Marketing events - user conferences, trade shows, analyst demonstrations,. Experience speaking with both business decision makers, and technica...
Experience working with large datasets, recognizing and interpreting data trends, and using data to influence business decisions. We need a strong data analyst along with sound understanding of Risk management in multiple areas: fraud risk (account take over, stolen financials), credit risk (bank pa...
Varo's Operations Content Team is looking for somebody who will bring their technical writing skills and creative personality to help us build engaging and easy-to-understand employee and customer-facing material, focusing on our products and back-end technical processes. Develop, draft, review, and...
The Sales Analyst is responsible for creating and analyzing sales performance documents to aid management in the decision-making process and drive a customer centric organization. Supports sales managers in reporting, forecasting and analysis; sales analyst must be able to translate significant data...
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Career Opportunities: IS Business Intelligence Analyst II (24618). IS Business Intelligence Analyst II. In addition, the position is a leader when needed to identify new development and analyst tools to self-learn, build governance processes, implement, and then support other analysts on company use...
AB_4619371 job details The Business Analyst will be responsible for supporting business operations related to returned mail inquiries, unclaimed assets, and escheatment processes. First work hours: 8 AM - 5 PM education: Bachelors Responsibilities -Respond to and coordinate with clients/business are...