Key Responsibilities:Communicate with customers professionally and efficientlyResolve customer support incidents using troubleshooting techniques and teamworkDocument all interactions with customers and assist in team-oriented cultureRequired Qualifications:Bachelor's degree in a related technical f...
Provide onsite support for installation, maintenance, and site support for state-of-the-art semiconductor. Work with co-workers, customer & field support in isolating and resolving problems under strict time restraints. Position requires an Associate’s degree in an Engineering field. Compl...
A company is looking for a Technical Support Engineer, Tier 3. ...
Internal sales team point of contact for reporting progress and closure of Customer quality notifications to the Sales Engineer for communication to the customerMonitoring of high visibility customer orders, communicating with Sales Engineers and manufacturing on status, at risks, and estimated time...
A company is looking for a Technical Support Engineer specializing in APM & Java in remote PST/MST time zones. ...
Job DescriptionThis position is for a Senior/ Principal Technical Support EngineerThe team’s main responsibility is to solve & resolve highly complex technical issues on Oracle Cloud and Exadata On-Prem platforms, spanning across database footprint including Exadata architecture, Real Application Cl...
As a Technical Support Engineer at Tecton, you're instrumental in ensuring clients' seamless use of the company's machine learning operations (MLOps) platform. Your main focus is providing expert technical assistance and troubleshooting guidance to customers, swiftly addressing any issues they encou...
The Technical Support Engineer will be responsible for coordinating technical, commercial, training and logistic support between customers, field service engineers and management. The Technical Support Engineer will coordinate stated activities with HQ technical support, Customer Support, R&D pr...
Internal sales team point of contact for reporting progress and closure of Customer quality notifications to the Sales Engineer for communication to the customerMonitoring of high visibility customer orders, communicating with Sales Engineers and manufacturing on status, at risks, and estimated time...
Technical Support, Technical Support Engineer, Cloud, Linux, Unix, Technology, Engineering. Title: Technical Support Engineer. Technical Support Engineer to provide enterprise-level assistance to our customers. Provide Tier II technical support to enterprise clients, Resellers and Third-party suppor...
Minimum: Knowledge and skills typically acquired by a completed BS in Science, Engineering or related technical discipline (or equivalent knowledge). Ensures that customers are appraised of software technical improvements available for the installed base. Provides software technical assistance to th...
We are seeking a dynamic, motivated, and experienced Permanent Technical Support Manager/Engineer specializing in Data Center Construction. Manage and provide technical support for the construction of data centers, ensuring projects are completed on time, within budget, and to our high-quality stand...
As a Senior Technical Support Engineer you’ll work closely with customers, developers, and architects while collaborating with Red Hat engineering teams to solve complex and challenging technical issues. The Red Hat Ceph team is looking for experienced, enterprise-level engineers with a background i...
The selected candidate will be part of the Enterprise Computing Global Support team, with primary focus on Semiconductor Manufacturers within the Americas region, supporting our Accelerator Product line for Electronic Design Automation (EDA) and High Performance Computing (HPC) domains. Provide dedi...
Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with technical support issues or inquiries. An outstanding candidate will have previously been the “go-to” network engineer, system ad...
We are seeking a dynamic, motivated, and experienced Permanent Technical Support Manager/Engineer specializing in Data Center Construction. Manage and provide technical support for the construction of data centers, ensuring projects are completed on time, within budget, and to our high-quality stand...
Provide Day to Day Support, which includes break/fix support for all devices (Software and Hardware, PC's, Phones, Tablets, Software, Network and VPN Connection, MFA). Alternatively, a minimum of 8 years face-to-face experience is required in Desktop Support and AV support. Experience coordinating, ...
Technical Support Engineer Req ID FY|COS|#7 Location(s) Phoenix, Arizona, USA; Portland, Oregon, USA; Reno, Nevada, USA; Renton, Washington, USA; Seattle, Washington, USA; Vancouver, Washington, USA; Work arrangement(s) Fully Remote (works exclusively from home) Your opportunity As a New Relic Suppo...
Requires a Bachelor's degree in Systems Engineering, or a related Science, Engineering or Mathematics field. Contact with Deputy Program Managers Engineering (DPME) and other professionals within the Engineering department and with project teams across the company. Our engineers redefine what's poss...
The Senior Technical Support Analyst. Follett's customers, answering complex questions on function and usage of our products and resolving issues escalated by other support teams. Documents resolution processes for escalated issues and serves as a resource for other support areas. May travel to cust...
Collaborate with Customer Success, Professional Services, Software Support Engineers and all support tiers to solve problems. The Senior Product Support Engineer (SrPSE) responds to customer issues across our Workiva platforms. This role ensures timely resolution of customer issues, implements advan...
We are excited to bring on a new Technical Support Analyst to join our growing Alma Tier 2 Customer Support Team. Author and maintain product support documentation as needed to enhance product adoption and usage, including FAQ's, Technical Tips, technical/functional specifications, etc. The team con...
The Senior Network Security Engineer plays a crucial role in ensuring the security and integrity of the County's network infrastructure. As our Senior Network Security Engineer, you will be responsible for planning, implementing, managing, and maintaining security measures and protocols necessary to...
Requires a Bachelor's degree in Systems Engineering, or a related Science, Engineering or Mathematics field. Electrical Engineering and/or Systems Engineering, particularly with digital signal processing focus. Experience with Digital Engineering/Model Based Systems Engineering. Our systems typicall...
A company is looking for a Technical Support Escalations Analyst. ...