Technical Support Engineer, Senior. Support the day-to-day remote technical aspects of product operational data to identify diagnostic issues in enough detail to determine if the root cause is hardware or software related. Apply advanced consulting and extensive technical expertise and full industry...
As a Level 3 Technical Support Engineer, you will be a member of the support team that solves challenging company technical issues for our customers. Five or more years’ experience working in a “customer-facing” role as a technical support engineer including dealing with high severity/critical custo...
As a Level 3 Technical Support Engineer , you will be a member of the support team that solves challenging Silk technical issues for our customers. Five or more years’ experience working in a “customer-facing” role as a technical support engineer including dealing with high severity/critical custome...
Work closely with engineering teams in a lab environment supporting research and development electrical concepts to actual products. Various facets of testing, presenting technical data to engineers for review. Engage in personal technical growth, and facilitate technical growth in peers. We bring t...
HVAC IoT device & cloud based connectivity Experience with windows operating systems and associated network experience Strong background in IT and communication networks (IP) Knowledge in building management communication protocols: BacNet, LON, etc… Positive attitude, enthusiastic, self-motivated a...
Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with technical support issues or inquiries. An outstanding candidate will have previously been the “go-to” network engineer, system ad...
The Technical Support Engineer provides level three technical support on data center equipment and possesses specific original equipment manufacturer (OEM) product knowledge of server, storage, or network equipment. In addition, the Technical Support Engineer is responsible for completing research, ...
Work closely with engineering teams in a lab environment supporting research and development electrical concepts to actual products. Various facets of testing, presenting technical data to engineers for review. Engage in personal technical growth, and facilitate technical growth in peers. We bring t...
Splunk is seeking a Sr Technical Support Engineer to provide enterprise level support to our customers and partners. This is a very dynamic role where you will provide technical assistance, tackle and resolve customer problems, work with engineering on various product issues, and contribute to proje...
Software Principal Engineer (C, Linux, Kernel, Distributed systems). The evolution is driven by efforts to modernize the stack through the development of advanced technologies in data storage systems, cluster management, distributed systems and container management. As an experienced software engine...
Join a dynamic IT Support team and apply your skills to support the daily computing needs of MathWorks staff. Install, configure, and troubleshoot computer systems and applications including desktops, laptops, network equipment, operating systems, desktop software and enterprise applications. Suppor...
Software Senior Principal Engineer (C, Linux, Kernel, Distributed systems)PowerScale, a Gartner Magic Quadrant leader in Unstructured Data Storage and Management is evolving by re-architecting its stack to cater to the unique demands of the consumer market in the GenAI era. What you will achieveAs a...
The evolution is driven by efforts to modernize the stack through the development of advanced technologies in data storage systems, cluster management, distributed systems and container management. Join us to do the best work of your career and make a profound social impact as a Software Engineer - ...
Software Principal Engineer (C, Linux, Kernel, Distributed systems)PowerScale, a Gartner Magic Quadrant leader in Unstructured Data Storage and Management is evolving by re-architecting its stack to cater to the unique demands of the consumer market in the GenAI era. What you will achieveAs an exper...
As a Technical Support specialist, you will have the opportunity to perform all aspects of Technical Support related to the normal day-to-day requests of MathWorks' customers regarding Installation and Licensing. In this position you will be supporting our customers via phone, email, and other metho...
The Network Construction Engineer will be responsible for performing Field Engineering and Vendor Management roles across a wide geography, responsible for engineering and installing the Domestic US Core Networks; Intelligent Edge Network (iEN), Unified Transport, FTTCS/5G, Voice and Data, and Trans...
The Principal IT Client Support Specialist is responsible for providing effective Tier 2-3 frontline client support and deskside assistance for Tufts faculty and staff using available technical tools, such as the knowledge base, remote management suite, and a service-management database. Tufts has 3...
Knowledge of distributedsoftware systems, operating systems, file systems or embeddedsoftware. Join us to do thebest work of your career and make a profound social impact as aSoftware Engineer - IT on our Software Engineer-IT Team in Seattle,Washington. As a Software Engineerin the FileSystems and D...
Monitor and acknowledge new support requests and recording activities using the IT help desk ticketing system; determine whether the support requires immediate or planned action, involving IT team or consultants as appropriate. Our full-time regular positions also include an annual performance-based...
The IT Support Specialist plays a critical role in ensuring the smooth operation of our organization's digital infrastructure by providing technical assistance and support to employees. Join our team as an IT Support Specialist and contribute to the seamless functioning of our IT systems while f...
You’ll need to have a couple years of experience in the IT services world with a strong desire to see problems and solve them and approach support with the clients’ experience in mind. You'll also analyze support trends to proactively identify opportunities for improvement and mainta...
The Desktop Support Analyst will support the mission of the ESMA IT team and shared services division. The Desktop Analyst will handle helpdesk calls and provide technical support needed to resolve issues and deliver resolutions for applications and hardware to all levels of the ESMA team and to our...
Senior IT Support Engineers are the last line of defense within the IT Support department. Senior IT Support Engineers will be responsible for assisting clients with Information Security audits and questionnaires and should be knowledgeable about their contents. Senior IT Support Engineers will take...
Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Marlborough, Massachusetts. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Suppor...
Join us to do the best work of your career and make a profound social impact as a Software Engineer - IT on our Software Engineer-IT Team in Seattle, Washington. Here’s what we are looking for with this role: Essential Requirements Excellent knowledge of developing system software using C Solid unde...