D Aceto Services LLC is seeking a dedicated and enthusiastic Customer Support Specialist to join our remote team. In this role, you will be responsible for providing exceptional support to our customers, addressing their inquiries, and resolving any issues they may encounter. Document customer inter...
Essential Job Functions: Major tasks and other key responsibilities include: Execute the multi-tiered strategy for our technical support function. Execute the technical support function that enhances Polytek's position in the market. Elevate our technical support function in the eyes of the customer...
Provides support for the user community and development team in the design, development, configuration and testing of. ...
NGINE is hiring a Technical Support Technician to support a customer of ours located in the Washington, PA area. This role involves providing technical support to approximately 200 users, handling around 50 internal tickets per week. We are a Solutions and Placement firm shaped by decades of interac...
Internal sales team point of contact for reporting progress and closure of Customer quality notifications to the Sales Engineer for communication to the customerMonitoring of high visibility customer orders, communicating with Sales Engineers and manufacturing on status, at risks, and estimated time...
Your role also includes participating in and leading ad hoc IT projects, as well as creating and implementing Change Requests using standard Change Management processes and involves coordinating with Hansen and its customer support business teams to gather data, install, configure as well as support...
Technical Support Representative. At least one-year Technical Support experience. You'll also provide customer support through various channels like email, tickets, phone, and chat, ensuring that interactions are timely and coordinated. Deliver exceptional service and support to customers via teleph...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Install, upgrade, support and troublesh...
Reporting to the Director of Technical Services, this position will support the ANH Ruminant sales force technically in the sale of Balchem ANH products to our customers, both in the USA and internationally. Provide technical support in the area of product sales, including specific product knowledge...
Please use our default description for Desktop Support Services. ...
Technical Support / Customer Service Representative. Technical Support / Customer Service Representative. Technical Support / Customer Service Representative. Technical Support / Customer Service Representative. ...
Blends technical and non-technical perspectives in verbal and written communications, focusing on the underlying business benefit and/or impact of proposed action. Effectively communicates with clients, peers and departmental management in business matters inclusive of those with technical content. ...
You will support multiple programs using multiple platforms, providing a range of services, including customer service, visit scheduling, customer enrollment, program offering education, tech support, online support, and/or status updates. To join our team as an Energy Efficiency Customer Support Sp...
The Senior Manager of Technical Support will lead and provide technical vision and strategy for Technical Support and Services. As an active member of the Global Customer Support organization, we expect you to contribute to the Global support vision, bring initiatives to the table and collaborate to...
Inc has an immediate opening for a service-oriented and collaborative problem solver to work on our Technical Support team. Responsibilities What you’re going to do: Interact with current and future customers as the one-stop solution on product education, selection and compatibility Leverage your pr...
Service internal and external customers cost effectively; log and track customer support requests• Escalate and redirect Help Desk Incidents to the appropriate technical resources• Install, troubleshoot, and repair PC hardware and Operating Systems. Summary*Provides first level phone support for all...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variety o...
Essential Responsibilities</b><br /> Technical expertise in incident and change management (ServiceNow)<br /> Technical expertise in assistive technology software and hardware<br /> Technical knowledge in workstation deployments and installation<br /> Expert...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variety o...
This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Major Accountabilities / Deliverables. Build rapport and elicit problem details from help desk customers. Prioritize and schedule problems. ...
The Commonwealth of Pennsylvania’s Conservation/Environment Delivery Center (CEDC) is seeking a Tier II Technical Support to document problems, diagnose, troubleshoot, configure, and install PC’s, laptops, agency printers, scanners, and software application assistance. II technical support for hardw...
The IT Support Specialist’s role is to provide desktop support for the end user and second level support for Systems Support. Familiarity with the additional complexities in supporting a mobile work force. The IT Support Specialist will be responsible for the support of corporate desktop systems and...