The Technical Customer Experience Specialist is a knowledgeable product specialist responsible for managing and maintaining Elos demo pool used for tradeshows and events, while also supporting product and engineering teams to ensure EVT/DVT/PVT samples are ready for customer and partner evaluation. ...
Up to $26-hr/ Medical, dental and vision / 401k match / PTO / 4 day work week - As a Customer Support Specialist you'll: Serve customers via phone, fax, mail and/or email by determining requirements, answering inquiries, resolving problems, fulfilling requests, maintaining client database, and custo...
Competitive salary / Home office budget / 100% paid medical, dental & vision / PTO / 401k matching - As a Customer Support Specialist you'll: Be responsible for providing high-level support via Phone, Chat, & Email; Identify and resolve client issues/concerns; Establish customer relationships and im...
Competitive pay - As a Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance and correction tasks within the Reconstruct platform; Maintaining a fair u...
Competitive salary / Medical & dental insurance / PTO - As a Customer Support Specialist you'll: Deliver a best in class customer experience by responding promptly to customer inquiries; Analyze and troubleshoot technical issues, determine root causes, and provide solutions or escalate issues to oth...
Up to $85K per year / Health, dental, vision, life, and disability / 401k match / PTO / 9a-5:30p / Home office stipend - As a Customer Support Specialist you'll: Answer user questions and requests over chat, email, and phone; Teach customers how to use the product, and translate user confusion into ...
Competitive Pay - As a Customer Support Specialist you'll: Respond to internal and external customer queries in a timely and accurate manner, via chat, email, or phone; Manage client incidents and requests through to resolution; Provide first-line diagnostic and troubleshooting support as well as te...
The Technical Support Netsapien/MS Teams Rep 2 will work with Tier 1 and Support Engineering to support customers on our Netsapien and MS Teams platform. The Technical Support Netsapien/MS Teams Rep 2 will be integral in the support of existing Netsapien and MS Teams customers and their integration ...
The position of Technical Support Engineer will report to the Technical Manager and be responsible for supporting all aspects of technical needs of projects and partners. Providing the required level of technical support to projects throughout the customer journey from specification to construction ...
IT experience 1-2 years proven IT network, mainframe, or distributed systems technical experience Excellent oral and written communication skills, as well as, attention to detail Ability to manage high stress situations and be a highly motivated self-starter Experience creating and implementing proc...
Acts as technical lead and expert for various system improvements/projects. Possesses full technical knowledge of HRIS setup and makes adjustments as necessary, including, but not limited to: making changes/additions to business rules, workflows, import templates, etc. ...
Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with technical support issues or inquiries. An outstanding candidate will have previously been the “go-to” network engineer, system ad...
IT Helpdesk Technician (Temporary - 6 Month Contract to Hire). We are seeking a dedicated IT Helpdesk Technician for a 6-month contract to hire position. The successful candidate will be responsible for providing top-notch IT support to our staff, ensuring smooth technical operations. Provide first-...
The Electrical Technical Specialist will provide technical troubleshooting skills to maintenance and operations to restore product flow, as well as provide technical leadership and training to craft employees. Electrical Technical Specialist needed for well established global manufacturing company. ...
Silverblaze is looking for a Technical Support Engineer to join our team!. We are seeking highly skilled and adaptable Full Stack Technical Support Engineer. As a Technical Support Full Stack Engineer, you'll have the opportunity to tackle diverse challenges, from troubleshooting complex issues to e...
It’s important to do something you enjoy, and it is just as important to do it with a team that you enjoy working with. Provide first-line technical support for staff with IT-related issues. The customer returns an item to the seller and then the seller sends it to us for liquidation. Have you ever ...
Are you someone who loves being the go-to for questions or needs of customers? Do you get excited about supporting a simple, expert, and powerful software solution?. We are a unique blend of technology and accounting, and we have the support structure to teach the right customer service professional...
Job Code 07554I Performs desktop computer support assignments, with an emphasis on desktop computer problem resolution. Desktop Support , Tennessee, United States | Posted: 1/24/2024. Installs a variety of desktop computer hardware and software and provides technical and customer support for these p...
Three () years experience supporting Digital Cinema via TSC or field support, or an equivalent combination of education and experience. Explain highly technical details to theatre managers using simple understandable terms. Provide training to Tier TSC Engineers so they can better support the calle...
Explain highly technical details to theatre managers using simple understandable terms. Explain highly technical details to theatre managers using simple understandable terms. ...
Handle IT support tickets from initiation to closure, providing Tier I support and escalating Tier II issues. Handle IT support calls, triage issues, create support tickets, and resolve Tier I problems. Escalate Tier II issues to appropriate IT staff and notify the IT Director of any recurring issue...
Provide training to Tier and Tier TSC Engineers so they can better support the callers with minimum assistance. Analyze problems, perform troubleshooting and incident response, communicate professionally with theatre managers and field service engineers and track problems through to resolution. Ex...
Technical Support / Customer Service Representative. Technical Support / Customer Service Representative. Technical Support / Customer Service Representative. Technical Support / Customer Service Representative. ...
Desktop Support Analyst - Office of Innovative Technologies-24000001S8. OIT is seeking to hire an IT Desktop Support Analyst. This position is part of the central IT organization and will be responsible for supporting a wide variety of computer users in a technically diverse environment. Support wil...