Competitive salary / Home office budget / 100% paid medical, dental & vision / PTO / 401k matching - As a Customer Support Specialist you'll: Be responsible for providing high-level support via Phone, Chat, & Email; Identify and resolve client issues/concerns; Establish customer relationships and im...
The Technical Customer Experience Specialist is a knowledgeable product specialist responsible for managing and maintaining Elos demo pool used for tradeshows and events, while also supporting product and engineering teams to ensure EVT/DVT/PVT samples are ready for customer and partner evaluation. ...
Competitive pay - As a Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance and correction tasks within the Reconstruct platform; Maintaining a fair u...
Competitive salary / Medical & dental insurance / PTO - As a Customer Support Specialist you'll: Deliver a best in class customer experience by responding promptly to customer inquiries; Analyze and troubleshoot technical issues, determine root causes, and provide solutions or escalate issues to oth...
Up to $26-hr/ Medical, dental and vision / 401k match / PTO / 4 day work week - As a Customer Support Specialist you'll: Serve customers via phone, fax, mail and/or email by determining requirements, answering inquiries, resolving problems, fulfilling requests, maintaining client database, and custo...
Up to $85K per year / Health, dental, vision, life, and disability / 401k match / PTO / 9a-5:30p / Home office stipend - As a Customer Support Specialist you'll: Answer user questions and requests over chat, email, and phone; Teach customers how to use the product, and translate user confusion into ...
Competitive Pay - As a Customer Support Specialist you'll: Respond to internal and external customer queries in a timely and accurate manner, via chat, email, or phone; Manage client incidents and requests through to resolution; Provide first-line diagnostic and troubleshooting support as well as te...
The position of Technical Support Engineer will report to the Technical Manager and be responsible for supporting all aspects of technical needs of projects and partners. Providing the required level of technical support to projects throughout the customer journey from specification to construction ...
The Technical Support Netsapien/MS Teams Rep 2 will work with Tier 1 and Support Engineering to support customers on our Netsapien and MS Teams platform. The Technical Support Netsapien/MS Teams Rep 2 will be integral in the support of existing Netsapien and MS Teams customers and their integration ...
IT experience 1-2 years proven IT network, mainframe, or distributed systems technical experience Excellent oral and written communication skills, as well as, attention to detail Ability to manage high stress situations and be a highly motivated self-starter Experience creating and implementing proc...
Silverblaze is looking for a Technical Support Engineer to join our team!. We are seeking highly skilled and adaptable Full Stack Technical Support Engineer. As a Technical Support Full Stack Engineer, you'll have the opportunity to tackle diverse challenges, from troubleshooting complex issues to e...
Three () years experience supporting Digital Cinema via TSC or field support, or an equivalent combination of education and experience. Explain highly technical details to theatre managers using simple understandable terms. Provide training to Tier TSC Engineers so they can better support the calle...
Acts as technical lead and expert for various system improvements/projects. Possesses full technical knowledge of HRIS setup and makes adjustments as necessary, including, but not limited to: making changes/additions to business rules, workflows, import templates, etc. ...
Desktop Support Analyst - Office of Innovative Technologies-24000001S8. OIT is seeking to hire an IT Desktop Support Analyst. This position is part of the central IT organization and will be responsible for supporting a wide variety of computer users in a technically diverse environment. Support wil...
Clear Martial Arts is a small and tight-knit company.We are seeking professional, responsible individuals who want their work to make a difference.Strong applicants will have skills in several of the following areas:.Customer Service / Phone Skills.Small-niche Sales & Marketing.A genuine interes...
Provide training to Tier and Tier TSC Engineers so they can better support the callers with minimum assistance. Analyze problems, perform troubleshooting and incident response, communicate professionally with theatre managers and field service engineers and track problems through to resolution. Ex...
Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with technical support issues or inquiries. An outstanding candidate will have previously been the “go-to” network engineer, system ad...
Job Code 07554I Performs desktop computer support assignments, with an emphasis on desktop computer problem resolution. Desktop Support , Tennessee, United States | Posted: 1/24/2024. Installs a variety of desktop computer hardware and software and provides technical and customer support for these p...
Work with Tier and TSC engineers to analyze problems, perform troubleshooting and incident response, while learning to communicate professionally with theatre managers and field service engineers and track problems through to resolution. Work with Tier and TSC engineers to analyze problems, perf...
Electrical Technical Specialist. Electrical Technical Specialist. The person in this role is also expected to provide technical solutions to recurring design, process, and application problems, and analyze equipment and process data to identify opportunities and develop solutions and system improvem...
The Electrical Technical Specialist will provide technical troubleshooting skills to maintenance and operations to restore product flow, as well as provide technical leadership and training to craft employees. Electrical Technical Specialist needed for well established global manufacturing company. ...
Technical Support / Customer Service Representative. Technical Support / Customer Service Representative. Technical Support / Customer Service Representative. Technical Support / Customer Service Representative. ...
Handle IT support tickets from initiation to closure, providing Tier I support and escalating Tier II issues. Handle IT support calls, triage issues, create support tickets, and resolve Tier I problems. Escalate Tier II issues to appropriate IT staff and notify the IT Director of any recurring issue...
The successful candidate will be responsible for providing top-notch IT support to our staff, ensuring smooth technical operations. Provide first-level technical support to end-users via phone, email, and in-person. Maintain accurate records of support requests, issues, and resolutions using the hel...