For each opportunity identified, the Tier 2 Specialist will work collaboratively with software engineering and/or TAG operational support to predict a failure and prevent the initial incident from reoccurring. Extensive verbal and written communication skills for a variety of audiences (both technic...
Under the direction of the Manager, Product Support, the Product Support Expert performs the technical, logistical, and administrative duties required to. The Product Support Expert should possess and maintain a high level of industry standards and company specific business knowledge by remaining cu...
Energized by solving problems and providing outstanding support? There's never been a better time to join Smartsheet! As a Technical Support Specialist, you will report to one of our Support Team Managers and work with team members across the globe. Technical or Customer support experience, or equiv...
You will provide your Technical, Development and Support expertise to our Global Support team and work within our Support Operations team to help deliver amazing customer experiences. We are seeking a Tech Savvy, Support Operations Specialist to join our Aircall Support Operations team. Our Operatio...
Energized by solving problems and providing outstanding support? There's never been a better time to join Smartsheet! As a Technical Support Specialist, you will report to one of our Support Team Managers and work with team members across the globe. Technical or Customer support experience, or equiv...
What does a Technical Support Specialist do at Rinnai?. Provide phone support in the service, installation and troubleshooting of all Rinnai product. Ensure the identification, documentation, and resolution of quality/performance issues; Support in the repair and/or failure analysis of product retur...
The primary responsibility of the Technical Support Analyst is to provide advanced technical support and act as an escalation resources for internal and external customers in the support of Merge Healthcare products. Takes a self-directed role in the support and resolution of technical issues within...
The Customer Care Specialist I - Payment Solutions will work directly with our customer base and payment partners. Provide timely responses to customer support and partner inquiries via phone and email. Customer focus – understand needs of our customers as well as cross-departmental associates and s...
To create systems and processes for gathering and studying various types of unorganized 'big data' with an aim is to produce useful insights and visualization tools to improve client service delivery and enhance products.Requirements and Responsibilities1.Experience in cleaning, preprocessing, and a...
Customer Support Job responsibilities Includes:. Ability to work within the coverage requirements of the Customer Support department. Pleasant and articulate telephone personality and the ability to create rapport and deal constructively with customers over the phone. Remains calm in dealings with c...
Technical Support Engineer to provide high touch support to our biggest and best customers. Provide frontline support role for Enterprise products or Backline support role for Saas-hosted solutions or Enterprise products. May be assigned as designated Support Engineer to specific accounts for premiu...
Provide technical support: Assist end users with hardware, software, and general systems support for their computers and endpoint protection services. The Technical Support Services (TSS) Team Lead is a collaborative role that offers a unique opportunity to enhance skill sets and work across a wide ...
As the Technical Implementation Specialist, you will serve as a focal point of knowledge and credibility about the technical implementation process, how our customers will integrate with our tool and how the tool will be configured for their use. Technical Implementation Specialist. You will leverag...
As part of the DH2i Technical Support Team, the Technical Support Engineer (TSE) is responsible for receiving and resolving support calls/emails from clients and partners, as well as other sales support functions, including engineering. Experienced with advanced written and verbal communication skil...
The Technical Support Engineer is a key role in the Customer Success organization and is in charge of supporting, maintaining the company’s systems and supporting technical services infrastructure. They are looking for a Technical Support Engineer for a home office-based position anywhere in Eastern...
The primary responsibility of the Technical Support Analyst is to provide advanced technical support and act as an escalation resources for internal and external customers in the support of Merge Healthcare products. Takes a self-directed role in the support and resolution of technical issues within...
Takes a self-directed role in the support and resolution of technical issues within the installed base . Owns the customer support experience and resolves customer satisfaction issues by designing & implementing solutions to complex technical problems . Provides direct input to help continue buildin...
Oneida Technical Solutions, LLC (OTS), a subsidiary of Oneida Innovations Group, specializes in providing comprehensive IT support and services within highly regulated and secure sectors, including the U. Oneida Technical Solutions, LLC (OTS). Oneida Technical Solutions, LLC (OTS), a subsidiary of O...
Our mission statement:- Deliver world-class customer and employee experiences- Thrive on operational excellence no matter if it is a simple task or a very large project- Drive feedback channels and strong communications within an data-driven environment- Foster and drive a customer-obsessed culture ...
Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace. We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, ...
Are you experienced in deploying, configuring, managing, and supporting Endpoint Privilege Management solutions, particularly in the context of device and application management? Are you passionate about delivering a seamless experience that balances security requirements with automation to enhance ...