Supports products in the Americas (North, Central and South America along with the Caribbean)Second Level of Technical Support when US Senior FST Resources are exhaustedProvides Telephone & E-mail Technical Support to our internal and external customers. The Civil Group at Leidos currently has an op...
Under the direction of the Manager, Product Support, the Product Support Expert performs the technical, logistical, and administrative duties required to. The Product Support Expert should possess and maintain a high level of industry standards and company specific business knowledge by remaining cu...
The Army National Guard (ARNG) Credentialing project provides operational program support to the 54 states/territories for credentialing and privileging of healthcare providers in the ARNG in the following support areas: credential files, processing mobilization and training missions, ongoing traini...
The primary function of this position is to support independent accounts and perform complex technical duties related to all DEXIS products, by answering customer questions or resolving issues in a support center environment. Experience in troubleshooting and installation of computer software/hardwa...
Demonstrated experience with Helpdesk/Desktop Support/Technical Support within an enterprise environment. Our Bloomberg On-Site Support (BOS) teams work with urgency to provide 24/7 on-site technical solutions to Bloomberg’s internal and external customers in more than 75 countries. You operate as a...
Incident Manager/ L4 Technical Support Specialist. The person will be monitoring the support tickets, investigating, and executing fixes. They use Jira and lots of other support systems to get the tickets. Work with incidents (problems) reported by L3 support team. ...
Create the future of e-health together with us by becoming a Technical Support Specialist I. Minimum of 1 year providing technical hands-on support in a professional hardware or software environment. Responds to incoming calls on the Support line, documenting all necessary information regarding the ...
The Technical Support Specialist position is responsible for providing computing services and support to Compass Group corporate and field associates. The Technical Services Specialist works as a member of the User Support Services team and is charged to understand the goals/objectives of that team ...
CeLeen, an operating firm of Command Holdings, is currently seeking a Construction and Facilities Management Technical Support Specialist to support a fully funded effort supporting the Army National Guard’s G-9 Construction and Facilities Management Office (CFMO). Developing technical documents inc...
Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients; Become a VERO product expert, always curious to discover how to best use the pro...
Competitive pay - As a Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance and correction tasks within the Reconstruct platform; Maintaining a fair u...
Competitive Pay - As a Customer Support Specialist you'll: Respond to internal and external customer queries in a timely and accurate manner, via chat, email, or phone; Manage client incidents and requests through to resolution; Provide first-line diagnostic and troubleshooting support as well as te...
Up to $50K per year + benefits - As a Customer Support Specialist you'll: Learn the app thoroughly and become an expert to effectively assist customers; Provide Tier 1 email support and conduct Zoom sessions to walk customers through functionalities, helping them resolve issues and become unblocked;...
Up to $85K per year / Health, dental, vision, life, and disability / 401k match / PTO / 9a-5:30p / Home office stipend - As a Customer Support Specialist you'll: Answer user questions and requests over chat, email, and phone; Teach customers how to use the product, and translate user confusion into ...
As a Customer Support Specialist you'll: Handle inbound live chat sessions from online customers; Understand and resolve customer questions, concerns, issues, and needs; Process online orders, returns, replacements, adjustments, warranties, and installations; Maintain positive relationships with cus...
Up to $40 per hour - As a Customer Support Specialist you'll: Provide email support to uConnect customers via internal ticket queue; Troubleshoot and escalate issues to relevant functional teams or account owners; Maintain high standards for response and resolution times, ensuring user satisfaction;...
Customer Success Specialist - Real Estate Industry Experience (Preferred). Our company supports a wide range of real estate tools and provides technical support and training on these tools. We are a leading tech-enabled business support company, providing tailored solutions to deliver outcomes, driv...
Reporting to the Digital Technical Manager, the Digital Technical Specialist Field role within our Dental Digital department will be a remote/hybrid position from Czech Republic. The successful candidate will be responsible for initial processing and assessment of digital orthodontic cases and relat...
As a Tier 2 Customer Support Specialist at DISCO, you will be responsible for delivering high quality support via chat and email to our diverse user-base of music supervisors, composers, and other music industry professionals. At DISCO, our Support Team is a vital part of the company’s success, deli...
We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. The Managed Services Cross Technology Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problem...
The Senior Manager of Technical Support will lead and provide technical vision and strategy for Technical Support and Services. As an active member of the Global Customer Support organization, we expect you to contribute to the Global support vision, bring initiatives to the table and collaborate to...
The bilingual Technical Support Analyst is responsible for responding to inbound customer service calls to provide remote support problem resolution with the highest level of professionalism and courtesy. The Technical Support Analyst may also assist with customer support projects and/or research pr...
Technical Communications Specialist. Ability to work collaboratively with both technical and non-technical team members. This role is ideal for someone with a strong technical background in SharePoint and ServiceNow integration, paired with an understanding of communications and employee engagement ...
As a Technical Support Engineer, you will provide technical support to customers, customer support personnel, and field support staff, focused on diagnosing, troubleshooting, repairing and debugging NetApp products. Escalate cases to other more senior Technical Support Engineers and/or Escalation En...
Provide application support relating to software functionality, outage resolution, and systems configuration, including case escalations/transfers, phone and email related to Revalize’s proprietary software. Provide expert customer support, including professional, courteous, and timely communication...