We are currently searching for a Technical Support Specialist, experienced with Civil 3D and MAP3D in a Microsoft environment, to provide support and solutions to our clients. To troubleshoot, research and provide support and solutions to our clients related to Civil3D and MAP3D software in a Micros...
What does a Technical Support Specialist do at Rinnai?. Provide phone support in the service, installation and troubleshooting of all Rinnai product. Ensure the identification, documentation, and resolution of quality/performance issues; Support in the repair and/or failure analysis of product retur...
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. Act as a mentor and advisor to other members of the Global Technical Support Team. Minimum of 5 years experience in a technical customer support role. The Specialist wi...
The Technical Support Specialist ensures that all orders placed through the Artifact Uprising website are processed accurately and enter the appropriate vendor portals during our holiday season (Order Checking). The Technical Support Specialist is a vital part of the success of Artifact Uprising and...
Amentum is seeking highly motivated, self-starting office Administrative Support. Support the field office chief in scheduling. ...
Provides device service support to company associates and customers. Takes care of direct phone support to customers and field repair staff in the appropriate region. Escalates challenging technical customer service issues to Global groups for further resolution. At Terumo Blood and Cell Technologie...
Experience in technical support is essential, remote technical support, is preferred. Technical Support Specialist - Colombia. We are seeking a Technical Support Specialist based in Colombia to join our remote team. The ideal candidate will have experience in technical support, strong troubleshootin...
For each opportunity identified, the Tier 2 Specialist will work collaboratively with software engineering and/or TAG operational support to predict a failure and prevent the initial incident from reoccurring. Extensive verbal and written communication skills for a variety of audiences (both technic...
D Aceto Services LLC is seeking a dedicated and enthusiastic Customer Support Specialist to join our remote team. In this role, you will be responsible for providing exceptional support to our customers, addressing their inquiries, and resolving any issues they may encounter. Document customer inter...
The Technical Support Analyst position will be an integral contributor to the daily operations of Alterra's Unified Data Platform (UDP). This position will be responsible for technical support and administration of the data platform, supporting enterprise-level reporting solutions. This position wil...
Alterra is seeking a Technical Support Analyst who wants to have a direct impact in the ski industry. This person will be responsible for the technical support and administration of the DTA platform, which supports Alterra's season passes, including Ikon, and is comprised of multiple individual syst...
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.We know tech, but we love people.NuAxis is home to thinkers and feelers; engineers and artists....
As a Tier 1 Desktop Support Technician, you will be the first point of contact for our clients, providing technical support and troubleshooting assistance for desktop, laptop, and network issues. Our team is committed to fostering a collaborative and supportive work environment, and we are looking f...
SSP is seeking a Technical Support Analyst to help us continue our practice of delivering high-quality work to a broad portfolio of clients within the energy industry. Provide superior customer support and troubleshoot client issues with SPANS software and assist clients in exceeding their expectati...
Qualifications Strong analytical and problem solving skills Strong background in Windows Operating systems and Office suite Experience with ticket and management systems Computer imaging and configuration Understanding of backup technologies Strong experience removing computer viruses Experience wit...
Responsibilities Help customers integrate FusionAuth into their applications Open bug issues, and hopefully fix them, too Contribute to our documentation efforts Participate in customer kickoff sessions Qualifications 4 years in technical support and/or software engineering roles Outstanding ability...
Resolve ticket requests daily for Tier 1 and 2 technical issues and escalate to higher-tier IT support when necessary Own communication between end users and escalation teams for higher-profile issues Maintain outstanding verbal communication skills with the ability to seamlessly interact with techn...
Thermal Technical Specialist who uses Critical Infrastructure Data Centers and precision cooling experience and knowledge in highly specialized HVAC/refrigeration equipment to service customer contracts. ...
A government employer in the Denver area is looking to hire a desktop support technicians to aid in general support of a variety of agencies. This role requires some remote support but will mainly be deskside in person. This person will be managing between 60 and 100 tickets on a monthly basis and s...
With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world.We have a purpose that drives us to do better every day we're creating an entirely new category within data infrastructure - data streaming.This technology will allow...
Desktop Support Engineer is to work with other IT support and subject matter experts and act as the technical lead for troubleshooting complex peripheral equipment, telecommunications, and network problems. The engineer recommends changes to the company’s desktop and laptop environment as it pertain...
Systems Administration/Customer Support. Information Technology Specialist (Systems Administration). Plan, implement, and manage problem management systems designed to effectively recognize, report, track, and resolve problems; and evaluate the feasibility of adapting new methods to enhance customer...
General Purpose: The Technical Support Manager is responsible for overseeing the daily operations of the technical support team, ensuring that customer issues are resolved efficiently and effectively. Plan, develop, and maintain IT Support policies and procedures for carrying out help desk, desktop,...
Senior Technical Support Engineer (TSE 3). Be available and willing to assist and mentor Technical Support Engineers (TSEs). To achieve this, the role will involve building close relationships/partnerships with our Field, Engineering and Product teams to ensure that VMware is delivering superior ser...
The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Ver...