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Genesys Developer

Genesys Developer

A-Line Staffing SolutionsLansing, Michigan, US
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Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.Location : Lansing, MI (Hybrid). Note : This is a W2 contract role – 1099, C2C, and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Data & Web Developer

Data & Web Developer

Protect Life MichiganLansing, Michigan, United States
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Protect Life Michigan’s Data & Web Developer will build and maintain the technical backbone of our fast-growing persuasion and outreach programs. This role is ideal for someone who loves solving pro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Senior.net Developer

Senior.net Developer

Serigor Inc.Lansing, MI, US
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The person in this role will join 2 current developers to maintain existing systems, as well as develop a new web and mobile application. They will be participating in all aspects of Agile developme...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Senior.NET Developer

Senior.NET Developer

Tek SpikesLansing, MI, US
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The State of Michigan is looking for : Programmer Analyst 6.Top Skills & Years of Experience : .JQuery, JavaScript and Telerik. SSIS, SQL Server 2019, developing and maintaining Store Procedures.Te...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Business Developer

Business Developer

BrightView LandscapesLensing, Michigan
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Position at BrightView Landscapes, LLC- DE.At BrightView, the best teams are created and maintained here.If you are searching for your next fulfilling career, picture yourself on a best-in-class te...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Sr. Genesys Developer (Hybrid)

Sr. Genesys Developer (Hybrid)

A-Line Staffing Solutions LLCLansing, MI, US
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Location : Lansing, MI (Hybrid).Note : This is a W2 contract role – 1099, C2C, and 3 rd party candidates will NOT be considered. Genesys Developer will manage various aspects of Genesys system archite...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Software Developer

Software Developer

SsgLansing, Michigan, United States
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Military Veterans are highly encouraged to apply!.Essential Duties and Responsibilities.Consult with project team and functional units on the design of important projects or services.Consult with u...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Software Developer (Hybrid)

Software Developer (Hybrid)

Bs&ALansing, Michigan, United States
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We are seeking a skilled and motivated Software Developer to join our dynamic team.As a Software Developer, you will play a pivotal role in designing, developing, and maintaining our municipal ERP ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Genesys Developer

Genesys Developer

Resource Consultings Services IncLansing, MI, United States
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Genesys Developer Location : Lansing , MI 48821 Hybrid serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Sharepoint developer

Sharepoint developer

Sunrise SystemsDimondale, Michigan, United States
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Job Title : Programmer Analyst 4.Duration : 12 months of contract.Top Skills & Years of Experience : .Clear and concise written and verbal communication is crucial to success and productivity in th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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.Net Developer

.Net Developer

Stafford GrayLansing, MI, US
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The ideal candidate will have strong experience in.NET, C#, JavaScript, SQL Server, and MVC frameworks.This role involves working closely with cross-functional teams to develop, test, and maintain ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Java Fullstack Developer

Java Fullstack Developer

DatamaxisOkemos, Michigan, United States
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Strong understanding of OOP principles, multithreading, collections, and exception handling.Experience with enterprise-level application development. Angular / TypeScript / Node.Profi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Salesforce Developer

Salesforce Developer

eTeamLansing, MI
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We are seeking an experienced Client Developer with strong knowledge of Client architecture and hands-on experience integrating IBM tools, such as IBM Integration Bus (IIB), IBM API Connect, and IB...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Genesys Developer - Lansing, MI

Genesys Developer - Lansing, MI

Monster jobsLansing, MI, US
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DTS is looking for experienced Genesys Developer for our direct client project in Lansing, MI.Top Skills & Years of Experience : . Genesys administration / IWD support experience.Java - Used for buildin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
.NET Developer

.NET Developer

Systems Technology Group (STG)Lansing, MI, US
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Brief Description of Work The primary focus of this assignment will be working with DIT and MDOT to re-architect the Local Agencies Payment Management System (LAPMS) and the Design Plan Evaluation ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Java Developer

Java Developer

Robotics technology LLCDimondale, MI, United States of America
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Java Developer Dimondale, MI(need locals,f2f) - Minimum of 10 years of experience as an Application Developer, with a demonstrated ability to understand complex business processes and translate t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Software Developer

Software Developer

Auto-Owners InsuranceLansing, MI
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We offer a merit-based work-from-home program based on job responsibilities.After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.P...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Fullstack Java Developer

Fullstack Java Developer

DewpointLansing, Michigan, United States
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US CITIZEN OR GREEN CARD REQUIRED.Comprehensive knowledge of Web design patterns and front end technologies like HTML5, JQuery and MVC framework like Spring and Spring Boot.Java and J2EE developmen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Lead Java Developer

Lead Java Developer

ConfidentialLansing, Michigan, United States
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Performs technical, analytic and advisory functions in the implementation of complex integrated system projects in the field of research administration. independently prepares technical specificati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Software Developer

Software Developer

TEKsystemsLansing, MI, US
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Description : • Our insurance client is hiring software developers! They are open to junior candidate with a object orientated background from school and or internship. Candidate need a bachelors degr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Genesys Developer

Genesys Developer

A-Line Staffing SolutionsLansing, Michigan, US
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Title : Sr. Genesys Developer

Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.

Location : Lansing, MI (Hybrid)

Note : This is a W2 contract role – 1099, C2C, and 3 rd party candidates will NOT be considered

  • The Sr. Genesys Developer will manage various aspects of Genesys system architecture, including;

Genesys Architecture

  • Design scalable, high-availability, and secure Genesys environments
  • Design component interactions, including Interaction Server, URS, Stat Server, Config Server, and Message Server
  • Manage environment sizing, network design, and failover strategies
  • Genesys Framework Management

  • Administer core Genesys components : Config Server, Stat Server, Message Server, and T-Server
  • Utilize Configuration Manager (CME) and Genesys Administrator Extension
  • Manage applications, agents, tenants, and system-level objects
  • Genesys Intelligent Workload Distribution (IWD)

  • Configure IWD positions, workbins, and workload types
  • Manage end-to-end routing design for IWD Work, Email, File Server Capture, and API-based interactions
  • Manage SLA-based prioritization, segmentation, and distribution logic
  • IWD Rules Engine

  • Design and implement routing rules using the IWD Rules Engine
  • Develop dynamic rules for prioritization, eligibility, assignment, and escalation
  • Provide policy management and version control of rules
  • Routing & Workflow Design

  • Develop routing strategies using Genesys Composer or Architect
  • Handle Multi-channel workflow design (email, file capture, and work items)
  • Experience with skills-based routing, business rules, and conditional flows
  • File Server Capture Interface

  • Configure file monitoring for ingestion of documents into work queues
  • Automate document classification and routing to appropriate agents or queues
  • Email Integration / Microsoft Graph API

  • Integrate mailboxes via Microsoft Graph API for email ingestion
  • Manage OAuth2 authentication, email parsing, and conversion to work items
  • Route logic for inbound email based on headers, subject, or content rules
  • Genesys Pulse (Real-Time Reporting)

  • Configure and customize Pulse dashboards and real-time KPIs
  • Monitor queue, agent, and system-level metrics
  • Provide Stat Server configuration and tuning for real-time performance
  • Genesys InfoMart & SAP BusinessObjects (BO)

  • Design historical reports using Genesys InfoMart data structures
  • Report creation, scheduling, and analysis using SAP BO
  • Provide data analysis for performance, SLA adherence, and capacity planning
  • Oracle Database

  • Maintain a strong understanding of Oracle DB Tables and schema design
  • Write complex SQL queries for reporting, data extraction, and troubleshooting
  • Integrate Oracle databases with Genesys reporting and routing workflows
  • Monitoring & Troubleshooting

  • Use Genesys logs, Pulse, ICON, and historical data for root cause analysis
  • Provide system health monitoring, alerting, and performance tuning
  • Position Qualifications :

  • 3-5+ years of overall Genesys administration / IWD support experience
  • 3-5+ years of experience with Java, building / maintaining routing strategies, APIs, and integration components in Genesys environments
  • 3-5+ years of experience with JavaScript for web services, APIs, and Genesys Workspace customizations
  • 3-5+ years of experience with Oracle Databases, including writing SQL queries, stored procedures, and analyzing configuration / reporting data from Genesys DBs
  • A minimum of a Bachelor’s Degree in Business, Information Technology, or other related field required
  • Note : This is a W2 contract role – 1099, C2C, and 3 rd party candidates will NOT be considered

    PandoLogic. Keywords : Genesys Developer, Location : Lansing, MI - 48930