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Position Summar

We are seeking a skilled technical level data extraction specialist / Analyst with strengths in CDK’s DSDA platform. The Business Process Consultant position requires exceptional knowledge within CDK’s architecture and the ability to communicate / consult to all levels of dealership personnel.

Responsibilities

To work within a team of highly skilled and experienced associates in the processing of repair order history and archived document extraction and compilation.

To assist with highly specialized data transfer and larger DSDA extraction sets

To review finding and provide process coaching limited to using the DSDA extracted documents.

To ensure dealership employee follow-through.

Qualifications

5 years of experience providing excellent customer service, resolving issues efficiently, and ensuring customer satisfaction across various channels.

An advanced level of experience with Data Storage and Data Archiving (DSDA) is required to deliver effective consulting services.

Experience in extracting data from large, complex datasets, with the ability to transform and clean the data to enable meaningful analysis and reporting.

Excellent written, verbal communication skills and interpersonal skills.

High level proficiency with MS Office products.

Ability to work independently in a fast-paced environment.

Ability to transition working remotely with clients.

Ability to write SQL, BASH and Python scripts.

Preferred Qualifications

Multi years of experience working within a corporate culture.

​Strong understanding of Linux and PICK, SQL Server.

Knowledge of CDK’s platform and functionalities ​

Salary Range : $60,000 - $64,000

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location.  The total compensation package for this position may also include annual performance bonus, benefits and / or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to :

Paid Time Off (PTO)

401K Matching Program

Tuition Reimbursement