Package Solution Management Manager

Digital Foundry Operate & Innovation Manager

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Recruiting for this role ends on December 20, 2025.

Work You'll Do

As a Digital Foundry Operate & Innovation Manager, you will champion digital transformation initiatives, evaluate emerging technologies and recommend adoption where relevant. Collaborate with cross functional teams to pilot and scale innovative solutions, implement IT Operations, DevOps and automation.

Operational Leadership

• Oversee day-to-day digital operations for client platforms, applications, and solutions.
• Manage cross-functional teams (developers, analysts, support staff) to ensure seamless service delivery.
• Monitor performance metrics and service level agreements (SLAs) to maintain high-quality standards.
• Partner with client stakeholders to understand business needs and co-create transformation roadmaps.

Client Engagement & Relationship Management

Service Delivery & Continuous Improvement

The Team Our Digital Foundry, Operate, & Innovation offering balances strategy, technology, creativity, and managed services to solve your biggest challenges. We design and deliver services to run digital businesses, manages innovation and assets, and commercializes IP to drive growth across all Customer offerings.

Qualifications Required

Preferred

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $130,800 to $241,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.