Temporary Support Associate

CoachArlington, VA, US

job_description.job_card.1_day_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.full_time

serp_jobs.job_card.part_time

job_description.job_card.job_description

Join to apply for the Temporary Support Associate role at Coach

1 day ago Be among the first 25 applicants

Join to apply for the Temporary Support Associate role at Coach

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what's possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role.

Cash Wrap

Sample of tasks required of role :

Greeting the customer with a smile and with eye contact and offering your name
Interact genuinely and naturally with the customer
Read cues and determine customers' needs
Conduct email / name capture, where permitted by law
Maintain accuracy when operating POS
Maintain cash wrap organization and cleanliness
Suggest multiple add-ons and sell gift cards
Maintain cash and POS media accurately and in compliance with Coach policy
Create lasting impression by genuinely thanking customer and provide reason to return
Represent Coach brand appropriately

Stockroom / Warehouse

Receive shipment and transfers

Notify Store Management when new product arrives

Scan cartons / transfers, verifying store information is correct

Communicate all discrepancies to Store Management

Process shipment / transfers according to Coach standards and timeframes

Organize and clean stock room daily; to include offsite / remote warehouse as applicable

Shift / organize product in the stockroom; react to sell through and make room for new product

Manage stock levels / product ownership in back-of-house and sales floor

Prepare and conduct regular cycle counts, as directed

Participate in store physical inventory counts, as scheduled

Maintain Company Loss Prevention standards

Sales Floor

Regularly analyze sales floor to assess replenishment needs

Replenish sales floor / assigned zone

React to sell through and execute visual merchandising needs.

Support sales floor activities, as directed

Effectively communicate information pertaining to price points, features / benefits, color and stock availability to multiple customers

Respond to customer requests confidently; partner with sales team or Store Management, when needed

Upkeep housekeeping standards

Additional Requirements

Experience : 1- 3 years of previous retail experience (cashier / stock experience, sales etc.), preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.

Education : High school diploma or equivalent; college degree preferred.

Technical : Knowledge of cash register systems, basic computer skills (including the ability to use iPad / laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Physical

Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product / cartons up to 50 pounds to process product shipment / transfers.

Schedule

Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).

Note

This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.

Our Competencies for All Employees

Courage : Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results : Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly : Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others : Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.

General Description of All Benefits : Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits

General Description of Other Compensation : Eligible employees will be able to receive discounts on certain products and incentive compensation.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Retail Apparel and Fashion

Referrals increase your chances of interviewing at Coach by 2x

Direct Support Professional : Monday-Friday; 9 : 00am-4 : 00pm

Washington, DC $24.00-$28.00 36 minutes ago

Data Entry - Typist Part-Time - Work Online – Remote

Washington, DC $54,000.00-$59,000.00 5 months ago

Direct Support Professional : Sunday 9am-11pm; Mon-Wed 3pm-11pm

Intake & Scheduling Specialist Home Care

Arlington, VA $60,000.00-$70,000.00 4 days ago

Tier 2 - Desktop / Technical Support Specialist

Washington, DC $20.00-$23.00 36 minutes ago

Washington DC-Baltimore Area $20.00-$30.00 2 weeks ago

Front Desk Coordinator (5 : 30-2 : 00 shift)

Resident Support Specialist at 1221 Van - $2500 Retention Bonus!

District of Columbia, United States $19.50-$24.00 1 month ago

Community Support & Experience Associate

Tier 1 Service Desk Technician (Help Desk Support Specialist II)

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr

serp_jobs.job_alerts.create_a_job

Temporary Associate • Arlington, VA, US