Spa & Fitness Coordinator / Receptionist- Part time

Job Description

Job Description

Responsible for greeting all members and guests and directs inquiries to the proper parties; answer phones, scheduling / rescheduling / canceling appointments, running all billing / CHITS for fitness related services. Providing a professional, friendly, and courteous atmosphere for all members.

Essential Functions

• Answer all incoming calls to the fitness desk.
• Coordinating and scheduling all massage and facial appointments.
• Communicating with the desk supervisor for ordering of all supplies for the fitness facility; PO's, requisitions, inventory.
• Fitness billing through the JONAS system.
• Copying, printing, gift certificates, redeeming for all staff services, paying close attention to matters that may require adjustments.
• Tracking daily and monthly traffic.
• Assisting customers with general questions; may include assisting members in the gym area.
• Maintain inventory for supplies as well as for Dermatological products.
• Maintain sales quota for Dermatological products and promotions.
• Maintaining communications with desk manager to ensure proper procedures are met and training / understanding is adequate.
• Schedule may vary and will at times include evenings and weekends.
• Charge accounts, record and document member's accounts for Fitness related costs, items, sessions, etc...
• Running all billing / CHITS for fitness related services.
• Good attendance and punctuality is particularly important for this position.
• Convey rules and regulations as needed for the fitness area.
• Performs other duties necessary to maintain a consistent level of customer service that is expected by membership and standard for the fitness industry.
• Promote fitness programs, contests, and fitness department.
• Ability to work among fitness staff, to include but not limited to breaks, floor coverage, orientations.
• Portray and be enthusiastic about fitness and wellness.
• Perform desk coverage when necessary.
• Perform any other tasks as assigned by management.

Knowledge, skills and abilities

Education and experience

Apply on our website at :

https : / / quailridgecc.applicantpro.com / jobs /

http : / / www.quailridgecc.com /

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