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Action Care Coordinator

Action Care Coordinator

ASM LLCTulsa, OK, US
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Job Description

Job Description

Description :

Full Time (40 Hours per week) Position / Overtime as required.

Pay : $17-$23 / hour

General : The ACC / Action Care Coordinator will provide support to all departments performing a variety of duties as needed. Must be flexible and able to multi-task.This will include, but not limited to gather and maintain patient information, file and retrieve customer charts, sort and distribute incoming mail, provide back-up to receptionist and customer service areas, audit customer charts, clerical support to billing and ATP staff.

Responsible To : Branch Manager

Requirements : Qualifications

Physical :

  • In an average 8-hour day the employee lifts or carries up to 15 pounds frequently.
  • In an average 8-hour day the employee stands or walks 4 hours.
  • In an average 8-hour day the employee sits 4 hours. (These hours include up to 4 hours of data entry and phone work.)
  • In an average 8-hour day the employee drives 0 hours.
  • The employee lifts or carries up to 25 pounds maximum.
  • Must be clean and neat in personal appearance.

Education 1. High School diploma or G.E.D. preferred

Experience :

  • Able to function as a polite and cooperative team member with a positive attitude.
  • Computer experience preferred.
  • Must be detail-oriented, accurate, and possess knowledge of filing and other office procedures.
  • Able to work independently and efficiently. Able to multitask, switching from one job task to another frequently.
  • Familiar with use of mail equipment, copier, fax, calculator, phone system and other office equipment.
  • Able to maintain confidentiality.
  • On Call : 1. This position is not required to be on call.

    Responsibilities

    and Duties :

  • Gather, and maintain accurate patient information including but not limited to basic demographics, protected health information, insurance information, doctor’s information etc.
  • Log all patients into patient tracking log / spreadsheet and maintain log for accurate, up-to-date tracking.
  • Use log to follow up with appropriate parties (physician offices, therapists, ATP’s, billing staff, clients, etc.) when the process is stalled.
  • Process paperwork in Inboxes and Patient Files.
  • Act as point of contact for coordinating scheduling as well as paperwork flow.
  • Retrieve files as requested and distribute to staff in an efficient, timely manner.
  • Maintain confidentiality of all customer charts and secure file room at close of business day.
  • Assist customer service departments in all locations by answering phone, greeting customers, etc. as needed.
  • Contact clients to verify receipt of orders and document appropriately.
  • Provide support and assistance to other departments as needed.
  • Maintain clean and neat work area.
  • Attend in-store and remote meetings.
  • Perform other duties as deemed appropriate by management.
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    Care Coordinator • Tulsa, OK, US

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