Job Description
Job Description
Summary :
We’re looking for a hands-on leader with proven FTTH (Fiber-to-the-Home) experience to manage field crews and deliver exceptional residential fiber builds. As the Fiber Broadband Field Supervisor, you’ll oversee daily FTTH installation and activation operations, ensure top-tier quality from drop to ONT, enforce safety standards, and provide technical expertise in fiber splicing, testing, and troubleshooting for last-mile connections. Your leadership will ensure every home receives reliable, high-performance fiber service on schedule and to spec.
Responsibilities :
- Lead and coordinate multiple fiber installation & maintenance crews
- Plan and assign daily work orders and projects
- Inspect completed work for proper light levels, clean terminations, and spec compliance
- Perform field quality audits to ensure adherence to technical standards and best practices
- Provide on-the-job technical training for splicing, OTDR, and power meter use
- Resolve escalated technical or customer issues quickly and effectively
- Maintain project documentation, timesheets, and material usage records
- Enforce OSHA safety standards and company policies at all times
- Collaborate with engineering, network operations, and project management teams
Requirements :
Experience : 3+ years in fiber construction, splicing, or OSP maintenance; 1+ years in a supervisory role preferredTechnical Skills : Knowledge of GPON / FTTH networks, fiber prints / as-builts, and use of OTDRs, fusion splicers, and light metersCertifications : OSHA 10 / 30, First Aid / CPR, ETA / FOA fiber certification preferredSoft Skills : Strong leadership, communication, and problem-solving abilitiesOther : Valid driver’s license; ability to work outdoors in varying conditionsWorking Conditions :
Primarily field-based; travel to multiple job sites dailyMay require evenings, weekends, or on-call availabilityAbility to lift up to 50 lbs, work at heights, and enter confined spacesPowered by JazzHR
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