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Commercial Lines Account Manager
Commercial Lines Account ManagerZipRecruiter • Columbus, OH, US
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Commercial Lines Account Manager

Commercial Lines Account Manager

ZipRecruiter • Columbus, OH, US
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Overview

Job Title : Commercial Lines Account Manager | Client Service Manager | CSR. Salary : $70k- $80k base salary. Location : Columbus, Ohio | Hybrid (willing to consider fully remote for the right candidate).

Responsibilities

  • Oversee and manage a book of commercial lines accounts, ensuring high levels of customer satisfaction.
  • Respond to client inquiries regarding policy and coverage promptly and professionally.
  • Conduct policy reviews, recommend coverages, and prepare proposals for renewal business and / or additional lines of coverage.
  • Work closely with producers to market new business and negotiate renewals, ensuring optimal coverage / cost ratios.
  • Establish and maintain strong relationships with carrier representatives and underwriters.
  • Understand and utilize agency management software and carrier online rating portals efficiently.
  • Maintain accurate and detailed client and policy information within the agency management system.
  • Stay informed about changes in the insurance industry and engage in continuous professional development to enhance technical knowledge and capabilities.

Qualifications

  • A minimum of 5-7 years of experience in commercial lines account management or related role in the insurance industry.
  • Property and Casualty license required.
  • Designations : Certified Insurance Counselor (CIC), Chartered Property Casualty Underwriter (CPCU), or equivalent.
  • Proficiency in agency management software, preferably Applied (TAM or EPIC) or AMS360.
  • Strong knowledge of various types of commercial insurance policies.
  • Excellent written and verbal communication skills to effectively communicate with clients, team members, and carriers.
  • Ability to manage multiple tasks, set priorities, and meet deadlines.
  • Proficient with Microsoft Office Suite or related software for producing professional reports, spreadsheets, and presentations.
  • All inquiries will be kept 100% Confidential. Apply directly to resume@aprcareers.com

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    Commercial Lines Account Manager • Columbus, OH, US