Assistant Manager
The Assistant Manager will be responsible for the execution of the Associate General Manager and / or General Manager's strategy to drive operational excellence and deliver results through promotions, special events, and fan engagement. They will support building strong teams at their assigned retail location while providing coaching and performance management for all employees.
The Assistant Manager will report to the Associate General Manager and / or General Manager and work a rotating, full-time schedule including days, nights, weekends, extended hours on game days and during events.
General Duties and Responsibilities :
- Drive operational excellence and strategic plans by performing actions that support company objectives
- Drive back of house operations, lead stockroom organization
- Execute the implementation of all Company initiatives through clearly communicated objectives and team priorities
- Analyze metrics, daily operations, and P&L to identify opportunities and build initiatives
- Quickly adapt and deliver in a fast-paced, high-growth environment while leading change
- Demonstrate and maintain the highest levels of fan experience
- Incorporate Fanatics values when planning daily operational excellence for the team based on direction
- Recruit and build a strong team in partnership with the Associate General Manager and / or General Manager while driving a culture of high performance and engagement that translates into an outstanding fan experience
- Assess internal talent and recommend a succession plan for employees
- Execute 'Manager on Duty' responsibilities when appropriate
Education, Experience, and Requirements :
Bachelor's degree or equivalent work experience preferred, not requiredMinimum two or more years of retail management experience, preferably flagship store / high-profileMust possess effective communication and problem-solving skills, collaborative with strong influencing and interpersonal skillsThe highest level of integrity and ethics, both professional and personalExperience managing a team of non-exempt employees is strongly preferredShowed strength in the Microsoft Office Suite and retail point of sales systemsTravel as required to In-Venue Retail sites, hot markets, and other business needs as assignedJob Knowledge, Skills, and Abilities :
Ability to identify key business metrics to develop appropriate plans to drive resultsKnowledge of fan base to ensure actions taken are in support of improving the needs of the marketplaceExperience with retail finance, including P&L managementShown written and verbal communication skillsAbility to lead operational excellenceAbility to work independently while still adhering to company / departmental standardsAbility to provide clear direction to achieve goals and assign tasks to all employees while offering support and follow-up as necessaryUnderstanding of basic employee relations to comply with company policies, state and / or local laws, and union activity in applicableAbility to create an inclusive environment that fosters the development of others; supports constructive conflict resolutionPhysical Demands :
Regularly required to sit stand, reach, bend, and move about the facility as neededMust be able to lift and carry up to 30 lbs.Game Day scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if the assigned location is outside of the shopThe salary range for this position is $70,000-$85,000 / year, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.