Vice President of Customer ExperienceVirtualVocations • Washington, District of Columbia, United States
serp_jobs.error_messages.no_longer_accepting
Vice President of Customer Experience
VirtualVocations • Washington, District of Columbia, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Director of Customer Experience.
Key Responsibilities
Lead and manage teams across Onboarding, Support, Customer Success, and Ongoing Services
Develop and implement a customer experience strategy to enhance retention and drive upsells
Oversee key customer metrics and collaborate with Sales and Product to identify revenue opportunities
Required Qualifications
7+ years of experience in customer-facing roles within enterprise or mid-market B2B SaaS
Experience with complex onboarding processes and multi-module enterprise software
Proven success in driving customer outcomes across various functions
Track record of building and scaling high-performing teams
Data-driven mindset with a focus on metrics and continuous improvement
serp_jobs.job_alerts.create_a_job
President Experience • Washington, District of Columbia, United States
Job_description.internal_linking.related_jobs A company is looking for a Director of Customer Experience.Key Responsibilities Define key performance metrics and benchmarks for Customer Experience, driving continuous improvement Provide acti...serp_jobs.internal_linking.show_more A company is looking for a VP of Corporate Operations Support.Key Responsibilities Oversee daily operations of Corporate Support Teams and ensure effective onboarding of new branches Resolve bra...serp_jobs.internal_linking.show_more 
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more t...serp_jobs.internal_linking.show_more A company is looking for a Senior Manager, Customer Experience (Order-to-Cash) to enhance their product team.Key Responsibilities Develop product strategy and lifecycle roadmap for order-to-cash ...serp_jobs.internal_linking.show_more A company is looking for a VP, Market Development & Education.Key Responsibilities Lead strategy and execution of market development and education efforts for institutional adoption of digital fi...serp_jobs.internal_linking.show_more A company is looking for a Senior Director of Customer Success to lead and expand their Customer Success team.Key Responsibilities Lead and manage the Customer Success team, providing mentorship ...serp_jobs.internal_linking.show_more A company is looking for a Director of Retention to lead customer engagement and retention strategies.Key Responsibilities Own the full subscriber journey, including onboarding, renewal, and chur...serp_jobs.internal_linking.show_more A company is looking for a Vice President of People Operations & Talent Acquisition.Key Responsibilities Lead and develop the People Operations and Talent Acquisition teams, promoting a culture o...serp_jobs.internal_linking.show_more A company is looking for a VP of Revenue Operations.Key Responsibilities Partner with GTM leadership to define and operationalize revenue strategy and align teams around shared goals Build and m...serp_jobs.internal_linking.show_more 
Sinclair Ventures is seeking a highly motivated and experienced Vice President to support the management of our $1.The Vice President will play a pivotal role in private equity investments—spanning...serp_jobs.internal_linking.show_more A company is looking for a Vice President of Software Engineering to lead software and hardware engineering teams.Key Responsibilities Lead and scale engineering teams across software and hardwar...serp_jobs.internal_linking.show_more A company is looking for a Vice President of Issues, Events & Remediation.Key Responsibilities Organize and support the remediation of issues by guiding senior leadership teams Provide program l...serp_jobs.internal_linking.show_more A company is looking for a Director of Customer Success.Key Responsibilities Design and execute the scaled customer success strategy across North America Lead, coach, and develop a high-performi...serp_jobs.internal_linking.show_more A company is looking for a VP of Product to lead product strategy and execution for their women's mental health platform.
Key Responsibilities Own and drive product strategy, defining the product ...serp_jobs.internal_linking.show_more A company is looking for a VP of Business Development.Key Responsibilities Identify, build, and maintain relationships with customers and prospects to drive revenue and achieve sales goals Lead ...serp_jobs.internal_linking.show_more A company is looking for a Vice President of Procurement Excellence, responsible for elevating procurement functions through best practices and digital enablement.
Key Responsibilities Lead procur...serp_jobs.internal_linking.show_more A company is looking for a Vice President of Brand & Creative.Key Responsibilities Own and evolve the brand strategy, platform, and visual identity Build and lead a high-performance in-house cre...serp_jobs.internal_linking.show_more A company is looking for a Senior Vice President of Operational Transformation.Key Responsibilities Translate strategic priorities into executable roadmaps and drive major company-wide initiative...serp_jobs.internal_linking.show_more A company is looking for an Executive Director of Consumer Access Remote.Key Responsibilities Provide strategic oversight to revenue cycle functions and ensure compliance with regulatory requirem...serp_jobs.internal_linking.show_more A company is looking for a Vice President, Delivery Operations.Key Responsibilities Oversee daily operations of arbitrations, ensuring compliance and efficiency Lead and develop a large team of ...serp_jobs.internal_linking.show_more
Director of Customer Experience
VirtualVocations • Alexandria, Virginia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
VP of Corporate Operations Support
VirtualVocations • Alexandria, Virginia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Director, Service Experience
Visa • Ashburn, VA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Manager, Customer Experience
VirtualVocations • Baltimore, Maryland, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Vice President of Market Development
VirtualVocations • Baltimore, Maryland, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Senior Director of Customer Success
VirtualVocations • Alexandria, Virginia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Retention
VirtualVocations • Alexandria, Virginia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Vice President of People Operations
VirtualVocations • Alexandria, Virginia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Vice President of Revenue Operations
VirtualVocations • Baltimore, Maryland, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Vice President, Sinclair Ventures
Sinclair Broadcast Group • Cockeysville, MD, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Vice President of Engineering
VirtualVocations • Washington, District of Columbia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Vice President of Control Management
VirtualVocations • Alexandria, Virginia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Director of Customer Success
VirtualVocations • Alexandria, Virginia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Vice President of Product
VirtualVocations • Baltimore, Maryland, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Vice President of Business Development
VirtualVocations • Baltimore, Maryland, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Vice President of Procurement Excellence
VirtualVocations • Baltimore, Maryland, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Vice President of Brand Strategy
VirtualVocations • Alexandria, Virginia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Vice President of Operations
VirtualVocations • Alexandria, Virginia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Executive Director of Consumer Access
VirtualVocations • Baltimore, Maryland, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Vice President of Delivery Operations
VirtualVocations • Rockville, Maryland, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new