Senior Clinical Coordinator

A company is looking for a Senior Clinical Administrative Coordinator.

Key Responsibilities

Make calls to qualified members to provide information and answer questions about health plan programs

Provide best-in-class customer service to enrollees and maintain engagement with customer requests

Accurately document consumer interactions and follow all processes and procedures

Required Qualifications

High School Diploma / GED OR equivalent work experience

Must be 18 years of age or older

6+ months experience in an office setting or administrative role

1+ years experience in a high-volume call center

Proficient in Microsoft Word, Excel, and Outlook