OPERATIONS SERVICE MANAGER (ROUTE MANAGEMENT) - EVERETT, WA

Canteen

Salary : $79,580 - $99,475 / year

Other Forms of Compensation : Yearly Bonus Opportunity

Growth. Opportunity. Excellence.

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll continue to transform our industry.

Come grow with us. We are Canteen.

Job Summary :

This position will ensure that the branch operations run efficiently and according to all standard operating procedures. You'll play an important role in ensuring our drivers, warehouse associates, service technicians and associate care center teams are supported and led at the highest level. The ideal candidate should have a strong background in leading teams, customer service, fleet management, safety and warehouse operations. This role is internal facing and is a part of a high functioning team, working closely with the Customer Service Managers and other key branch leaders to ensure that our associates can work in a positive and safe working environment where their needs are met.

Essential Duties and Key Responsibilities :

• Leads the team of route drivers, ensuring we maintain appropriate staffing levels with safe, well-trained drivers to meet the needs of our clients
• Serves as the fleet champion for the branch, ensuring key performance metrics in sustainability, finance and safety are achieved
• Leads the associate care center, ensuring the appropriate leader is in place to connect with drivers and daily tasks are completed according to Canteen policy
• Partners with the fresh food and maxis branch leaders to validate compliance with standardized processes, meeting financial targets that drive revenue and effectively manage margin (spoilage / inventory / etc.)
• Maintain strong communication, ensuring that all initiatives are completed on time, within budget, aligned with defined objectives and that results are tracked

Preferred Qualifications :

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Benefits :

Associates at Canteen are offered many fantastic benefits.

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws.