General Manager

Overview

Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.

Job Summary

The General Manager is responsible for managing the overall operations of the assigned property to assure optimum performance and continual improvement in the five Key Result Areas : guest service, employees, sales / marketing, property appearance, and profit / financial control. Coordinates, directs and manages the staff and everyday hotel operations to achieve profitability, guest satisfaction and efficiency while maintaining brand standards.

Responsibilities

• Maximizes revenue and manages property level expenses to achieve maximum flow through to the bottom line profit.
• Assists in the preparation of property budgets and forecasts.
• Explains and manages financial activities. Reconciles all financial accounts.
• Monitors collection of in-house guest balances and direct bill receivables, commission payments by vendors, and issuance of refund checks.
• Participates and monitors monthly inventory of supplies and equipment. Ensures purchases made are within budget and by approved vendors.
• Works with Director of Sales & Marketing to manage all sales activities of the property and meet revenue objectives.
• Recruits qualified applicants. Trains employees in accordance with company / brand standards.

Qualifications

Benefits / Perks

Seniority level

Employment type

Job function

Industries

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