Overview
GUEST SERVICE REPRESENTATIVE – PART TIME
The Edmond Nothing Bundt Cakes location is open Monday to Friday from 9 : 00AM to 7 : 00PM, Saturdays from 10AM to 6PM and Sundays from 11AM to 4PM. We are located at 1142 East 2nd Street, Edmond OK 73034. At Nothing Bundt Cakes, we refer to our Guest Service Representatives as Joy Creators! The Joy Creator creates a warm, welcoming environment for our guests, serving an essential role to engage and bring joy, creating a memorable experience, while leaving a positive, lasting impression.
Note : This is for a Part Time position at EDMOND location. OPENING LATE OCTOBER 2025
Responsibilities
- Promptly greet walk-in and over-the-phone guests with genuine, helpful enthusiasm to determine their needs.
- Maintain strong product knowledge to assist guests : sizing, flavors, pricing, special promotions, etc.
- Process guest orders efficiently and accurately, utilizing our point-of-sale system.
- Uphold a clean, organized bakery presentation, including routine sweeping, mopping, dusting, and cleaning.
- Restock retail merchandise and the cake display case to ensure a strong visual presentation.
- Assist the Crafter in preparation of cake decorations and packaging supplies as needed.
- Comply with all health and safety guidelines and Nothing Bundt Cakes policies and procedures.
- Maintain consistent work attendance and punctuality.
Education and Work Requirements
Applicant must be 16 years of age or older.No experience necessary. We will train on site.Previous experience in a retail, bakery or restaurant setting is a plus.Knowledge, Skills, and Abilities
Has strong interpersonal skills; is friendly, helpful, positive, patient, and communicates well.Enjoys interacting with people to provide superior customer service.Can perform multiple tasks simultaneously with attention to detail.Is organized, detail-oriented and self-motivated.Understands oral and written instructions; basic math and making monetary change.Ability to operate a point-of-sale system and assist customers over the phone.Ability to stand for extended periods in a fast-paced environment.Ability to lift moderate to heavy items up to 30 lbs if needed.Work Availability
Must be available to work 10-15 hours a week. (Part Time)Must be available to work various weekday shifts between 8 : 30AM and 7 : 00PM.Must be available to work varying Saturday shifts between 9 : 30AM and 6 : 00PM.Must be available to work varying Sunday shifts between 10 : 30AM and 4 : 00PM.Must be able to work additional hours during the holiday season as needed : Thanksgiving, Christmas, Valentine’s Day, Easter, Mother’s Day, etc.Benefits
Employee discountsFlexible scheduleTraining & developmentFlexible hours and schedulingOpportunity for cross-training in other positions within the bakeryCommission availablePay starts at $11 / hr depending on experience.
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner / operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner / operator and not to Nothing Bundt Cakes Corporate. Each franchise owner / operator is responsible for ensuring compliance with local, state and federal law.
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