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Dental Office Coordinator

Dental Office Coordinator

RoadAware Safety SystemsSan Antonio, Texas, United States, 78201
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At Avion Dental, we are dedicated to providing exceptional dental care in a comfortable and welcoming environment.

About The Role

We are seeking a highly organized and personable Dental Office Coordinator to join our Customer Support team. As the first point of contact for our patients, you will play an essential role in ensuring a welcoming, professional, and efficient environment. In this hourly, full-time position, you will be responsible for managing administrative operations while delivering exceptional customer service in English.

What You'll Do

  • Greet patients upon arrival and ensure they feel comfortable and cared for.
  • Manage appointment scheduling, confirmations, and follow-ups to optimize the clinic's schedule.
  • Handle incoming calls and respond to patient inquiries in a professional and timely manner.
  • Coordinate insurance verifications and process claims with accuracy.
  • Maintain patient records, ensuring all data is up-to-date and confidential.
  • Assist in billing and payment collections while addressing patient concerns regarding invoices.
  • Collaborate with the dental care team to ensure smooth day-to-day operations.
  • Monitor office supplies and coordinate restocking as needed.

Qualifications

  • Proven experience in a dental or medical office setting, preferably in a customer support or administrative role.
  • Strong verbal and written communication skills in English.
  • Proficiency in using scheduling and patient management software.
  • Exceptional organizational and multitasking abilities.
  • Knowledge of dental terminology, coding, and insurance processes is a plus.
  • Friendly and professional demeanor with a patient-centric approach.
  • Ability to maintain confidentiality and handle sensitive patient information.
  • High school diploma or equivalent required; additional certifications related to office administration or healthcare are preferred.
  • The pay range for this role is :

    22 - 28 USD per hour(San Antonio, Texas)

    PI70bcb891c98a-30511-38328946

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    Dental Office Coordinator • San Antonio, Texas, United States, 78201

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