At Avion Dental, we are dedicated to providing exceptional dental care in a comfortable and welcoming environment.
About The Role
We are seeking a highly organized and personable Dental Office Coordinator to join our Customer Support team. As the first point of contact for our patients, you will play an essential role in ensuring a welcoming, professional, and efficient environment. In this hourly, full-time position, you will be responsible for managing administrative operations while delivering exceptional customer service in English.
What You'll Do
- Greet patients upon arrival and ensure they feel comfortable and cared for.
- Manage appointment scheduling, confirmations, and follow-ups to optimize the clinic's schedule.
- Handle incoming calls and respond to patient inquiries in a professional and timely manner.
- Coordinate insurance verifications and process claims with accuracy.
- Maintain patient records, ensuring all data is up-to-date and confidential.
- Assist in billing and payment collections while addressing patient concerns regarding invoices.
- Collaborate with the dental care team to ensure smooth day-to-day operations.
- Monitor office supplies and coordinate restocking as needed.
Qualifications
Proven experience in a dental or medical office setting, preferably in a customer support or administrative role.Strong verbal and written communication skills in English.Proficiency in using scheduling and patient management software.Exceptional organizational and multitasking abilities.Knowledge of dental terminology, coding, and insurance processes is a plus.Friendly and professional demeanor with a patient-centric approach.Ability to maintain confidentiality and handle sensitive patient information.High school diploma or equivalent required; additional certifications related to office administration or healthcare are preferred.The pay range for this role is :
22 - 28 USD per hour(San Antonio, Texas)
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