Social Media Manager Job at Social Element in Houston

Overview Join to apply for the Social Media Manager role at Social Element . This is a fully remote role from the United States.

Type : Full time role

Required Working Time Zone : Pacific or Mountain Time

Founded 23 years ago, we’re a leading global and independent full-service social media agency on a mission to Make Social Better for everyone. We aim to create unskippable content, safer scrolling, stronger connections, and a big impact. We’re looking for a passionate Social Media Manager to work with a leading nonprofit organization within the travel and tourism industry.

Leverage your enthusiasm for California and its culture. You will be the client-facing leader of a team that drives day-to-day development and growth of the client’s online communities.

What You’ll Do Provide guidance on best practices to ensure efficiently crafted quality 1 : 1 engagement, including responses to questions, concerns, and brand love.

Lead the team in executing proactive strategies, identifying engagement opportunities, and commenting on brand-relevant content to build the brand’s reputation and reach.

Guide the team to deliver insightful quarterly social media reports and monthly updates; compile and share data on team performance, opportunities to develop services, and highlights.

Supervise day-to-day social media community management for multiple brands, overseeing communications with consumers, fans, and communities across social channels.

Craft process documentation and training materials to educate team members on different brands, voices, workflows, and tool usage.

Stay current on social platform capabilities; lead revisions to engagement tactics and recommendations based on platform or community developments.

Lead the development and client presentation of social media performance reports with KPI definition and recommendations, in collaboration with Strategy & Insights teams.

Play a key role in scope conversations for client renewals or ad hoc requests to ensure alignment with processes and client needs.

Assist PM in escalating Sprinklr issues and requesting improvements.

About You Passionate and curious about social media, with an eye for trends and internet culture. Excellent written and verbal communication, flawless spelling and grammar; able to craft engaging copy based on brand voice. Knowledge of California culture and the brand / product offering; strong attention to detail, ability to multitask, prioritize, and meet deadlines. Collaborative team player who supports the team, department, agency, and clients. Proactive problem solver who can work with minimal supervision and is committed to excellence, taking ownership of responsibilities and occasionally working non-standard hours.

Experience Four years of hands-on social media marketing experience with deep knowledge of social media communities.

Working knowledge of social media platforms (Instagram, Facebook, Threads, TikTok, X, YouTube) and their audiences.

Travel and tourism experience is preferred but not required.

Benefits Note : Benefits listed are for US-based employees only. 100% remote work, 33 days of holiday (including bank holidays), birthday off, annual occasion day off, 1 volunteer day off, paid sick time, group medical plans with employer contribution (including one plan that is employer covered), dental and vision, FSA & HSA options with employer HSA contribution, 401k with employer matching, employer-paid long-term / short-term disability, enhanced family-friendly policies, and a career break option after 1 year of service. Wellbeing support includes 3 wellbeing days and flexible Fridays (half-day).

How to Apply Upload your resume and a cover letter explaining your experience and why you’re excited to join our team. Include the specified details in your cover letter / video to ensure processing. If you prefer a different application format, contact talent_tse@thesocialelement.agency for assistance (we cannot process applications via that inbox).

We’re committed to diversity, equality, and inclusion and encourage applications from underrepresented groups. We can provide reasonable adjustments during the recruitment process.

Job Details Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Marketing and Sales

Industries : Marketing Services

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