Relationship Banker (Norge)

Relationship Banker

The primary objective of this role is to acquire, manage, and retain meaningful relationships with customers.

You will have the opportunity to take ownership of your career development through a variety of training opportunities to deliver the C&F Customer Experience. The Relationship Banker will acquire new consumer and small business relationships via active and organized prospecting, customer appointment-setting, and subsequent execution of the C&F Relationship Review (consumer and business). Additional objectives include deepening and retaining current customer relationships using the same strategies and in collaboration with all partners and teammates. The RB has consumer lending accountability.

Responsibilities

Growth and Business Development (70%) :

• Role models all aspects of C&F's "Focused on You" brand.
• Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships.
• Learns products, services, and procedures to accurately deliver solutions and financial options for customers using a consultative approach.
• Acquires new consumer customer relationships by leveraging internal and external lead sources.
• Attends networking / community events to build prospect list and acquire new customer relationships.
• Builds collaborative, results-oriented relationships with prioritized key internal partners : Business / Commercial Relationship Managers, Customer Service and other Operations staff, Credit Services, C&F Mortgage and C&F Wealth Management representatives, and Treasury Solutions.
• Influences, educates, and connects customers to technology.
• Rotates between transaction processing, sales, lending, advising customers and marketing programs / events.
• Sources new consumer and business customer relationships and loan opportunities by leveraging internal and external Centers of Influence (COI's).
• Ensure that individual and team goals are met through required in person and outbound activities that provide an opportunity for us to share valued solutions and recommendations via our C&F Relationship Review.
• Drive performance metrics in line with company objectives.

Manages Risk (15%) :

Teamwork and Influence (15%) :

Qualifications

Required Qualifications :

Preferred Qualifications :

Knowledge, Skills, and Abilities :

Required Qualifications :

Preferred Qualifications :

Travel :

Must be able to travel to all Bank locations, including subsidiaries.

Physical demands :

Employee may experience the following physical demands for extended periods of time : view computer monitors, keyboarding, sitting, motion of fingers / hands / wrists, and standing / walking; occasional lifting, carrying, pushing or pulling up to 20 pounds.

Work Environment :

Work is performed in operational office and a retail branch environment.

Note :

This job description contains the essential functions, duties, and responsibilities of the position in accordance with the Americans with Disabilities Act (ADA). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. C&F Bank reserves the right to make future revisions to this job description and the inherent responsibilities of the position based on the needs of the organization.

Equal Employment Opportunity Statement C&F is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training.