Virtual Branch Consultant I

Job Description

Job Description

The Police Credit Union is seeking self-starters who share our commitment to provide excellent service and education at every opportunity. We offer generous benefits, competitive compensation and career development opportunities throughout our organization.

Benefits include :

Employee Benefits + Perks Include :

• HMO, PPO Medical & Vision Plans
• Dental plans, including orthodontics
• 401K (Employer Matching and Profit-Sharing Contributions)
• Group Life, Accidental, Short- and Long-Term Disability and Supplemental Insurance
• Pre-tax flex and commuter benefits
• Paid Time Off (PTO), holidays- including time off for volunteering in the community
• Employee Recognition program
• Employee loan discounts
• Education and tuition reimbursement programs
• Professional development programs
• Work-life enrichments such as Employee Appreciation Events, On-Site Health and Wellness Fairs, Holiday Parties, Community Support Events, Educational and Tuition Reimbursement Programs & More!

The Virtual Branch Consultant I position is responsible for the digital onboarding of new members and serves as the primary sales acquisition channel for The Police Credit Union. They will perform a variety of member service and sales functions as part of the Virtual Branch while utilizing multiple digital channels (Live Chat, Video Banking, Phone, etc.). Delivers exceptional member service virtually and provides support to the Credit Union’s Virtual Branch. Supports department objectives through direct member interactions and adhering to quality standards.

The Police Credit Union is an Equal Opportunity Employer and hires are made without regard to any individual’s race, age, color, national origin, ancestry, disability, veteran status, religion, marital status, or domestic partnership; pregnancy, childbirth or related medical conditions; other medical conditions or genetic characteristic; sexual orientation, gender, gender identity, or transgender status; or any other biases protected by state, federal, or local law, regulation or ordinance. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.