System Center Service Manager administratorSoftware People, Inc. • Columbia, SC, United States
System Center Service Manager administrator
Software People, Inc. • Columbia, SC, United States
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job_description.job_card.job_descriptionMinimum 3 years of working in a development role supporting MS System Center, demonstrating a deep understanding of services & features, site design & best practices. Minimum 3 years of administrative experience in MS Azure. Minimum 5 years of administrative experience in MS Servers. Minimum 3 years' experience in an IT methodology framework. (i.e. ITIL, MITA ) Working knowledge of System Center Service Manager. Working knowledge of Cireson. Working knowledge of System Center Orchestrator. Working knowledge of JavaScript. Working knowledge of Power BI. MS Server Admin Certifications Working Knowledge of SQL, HTML, XML, and PowerShell. Experience with healthcare and healthcare related requirements. Experience with major project implementation. HIPAA, CDC, and other network infrastructure and server frameworks.
Phone / Skype Hire. Onsite from day 1
Location : Columbia, SC
Duration : 12+ months
Seeking an experienced System Center Service Manager administrator . The primary focus of this role is maintaining System Center infrastructure and taking new requests into Service Manager. Developing workflows in System Center Orchestrator. Working in the Cireson web portal. Current or recent experience with MS System Center is required and will be given the highest weight. Experience should include well documented success with previous MS System Center projects as well as experience in an enterprise level System Center environment.
Responsibilities
- The Service Manager Engineer will work to collect and develop requirements for Service Manager requests. The position is focused on administration and creation of new requests.
- Work with System Center Orchestrator. Create new orchestrator workflows, maintaining, and updating workflows.
- Work with Cireson. Maintain and update software and work with vendor to fulfill service requests. Updating JavaScript for service requests.
- Maintain, update, patch System Center, Orchestrator, and Cireson.
- Interact with staff, other team members, all levels of management and internal and external organizations, including vendors performing outsourced work, in the compilation and management of information needed for Service Manager requests.
- Work with technical staff and business stakeholders to create deliverables and artifacts that are intended for audiences of varying levels of technical knowledge.
- Serve as a Subject Matter Expert (SME) and / or Point of Contact (POC) for developing and managing processes related to the Service Manager environment.
- Make recommendations on specific improvements in efficiency, effectiveness, report template and structure, and productivity to leadership.
- Act as a liaison between the technical team and management from various stakeholder areas including executive level management.
- Some after hours project and platform support will be expected.
Skills Needed
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System Administrator • Columbia, SC, United States
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