Job Description
Job Description
JOB TITLE : HARP Care Coordinator
PROGRAM : Care Coordination
STATUS : Full Time, (35 hours per week), Hybrid Position
FLSA DESIGNATION : Non-exempt
REPORTS TO : Supervisor-Care Coordination Services
DEGREE : Bachelor’s in Social Work (or related field) required
SALARY : $23.43 / Hourly Rate
EXPERIENCE : Minimum of 2 years’ experience with SPMI or mentally disabled population
- Includes On-Call Responsibilities
POSITION OVERVIEW :
The HARP Care Coordinator is responsible for supporting the Care Coordination team in all aspects of program facilitation in addition to demonstrating knowledge of the mission and
services of Pinnacle Community Services, (PCS).
BENEFITS :
Hybrid work model availableHealth insurance with an HRA account (HRA-80% of the deductible), vision, and dental plans available (health insurance begins 1st day of month after 30 days of work service)Employees working at least 1,000 hours per year and who opt out of health insurance either upon hire or during the open enrollment period will receive a $750 lump-sum paymentFlexible Spending accounts for both health and dependent careEmployee Assistance Program availableEmployer paid short- and long-term disability insurance availableEmployer paid life insurance with the option to purchase additional coverage at group rates (available the 1st day of month after 30 days of work service)401k Retirement Savings Plan – Agency contributes 1% of an employee’s salary after 1 year of service yearly AND in addition matches the first 3% that the employee contributes to their 401k PlanMileage Reimbursement15 Paid Time Off days, (PTO) in the first year (buy back, carryover, and transfer to Long Term Sick bank is also available at calendar year-end of unused PTO)Employee receives yearly - 1 floating holiday and 13 recognized Agency holidaysWage / Longevity Bonuses availableAttendance Bonus available bi-annuallyBereavement Leave – 4 work days of leave with pay availableStaff Recognition / Staff Appreciation eventsTeam Building and In-House training available offering learning and educational opportunitiesQUALIFICATIONS / EXPERIENCE :
Bachelor’s Social Work (or related field) requiredTwo years specialized training and experience with SPMI or mentally disabled populationExperience with linkage and coordination of community and emergency servicesExperience in substance abuse treatment valuedValid NYS Driver License and use of personal vehicle during work hoursAbility to use Microsoft applications (i.e. Word, Excel, PowerPoint, Outlook, etc.), Internet / Intranet, web-based databases. Understanding of the use of email in the workplaceJOB RESPONSIBILITIES :
Provides direct care coordination contacts to a minimum of 30 HARP eligible and / or enrolled consumersMaintains consistent and on-going contact with consumers and families while fulfilling unit of service expectations and working on their treatment plan goals with clientsConducts initial intake interview and needs assessment to determine treatment goals for Care Coordination ServicesPrepares professionally accurate and updated case documentation in accordance with regulatory, Agency, Department of Health (DOH) and Health Home requirementsPrepares statistical and administrative reports on a timely basisProvides regular, supportive client contact; emotional support; daily living counseling; legal advocacy; financial counseling; representation regarding rights and entitlements; education medical check-ups and prevention practicesAssist the Care Program with obtaining and maintaining required outcomesFacilitates linkage to appropriate services; coordination of hospitalization admission and discharge; mental health education to clients, families, and communityAssures client linkages to services for 24-hour coverageEstablishes working relationships with referral sources and other related service agenciesReviews current practices to advocate for change when needed, particularly those needed by families and minority populationsTeams with billing staff to ensure client active Medicaid status and accurate, complete client billingMeets with Program Supervisor on a regular, planned basisSUPERVISORY RESPONSIBILITIES :
NonePHYSICAL / ENVIRONMENTAL DEMANDS :
Job performed primarily in community (home, public place, etc.)Office work in lighted modern office facilityDaily local travelOccasional lifting (15 pounds or less)Occasional standing / sittingModerate stressRegular PC / computer workAGENCY EXPECTATIONS :
Attends and participates in appropriate agency staff trainings and meetingsAdvocates for cultural diversity / sensitivity as appropriateReports all suspected incidences of child abuse / neglect to NYS Hotline with supervisory approvalExperience and knowledge on the use of computers, cell phones and a broad understanding of using the Internet and e-mail in the workplaceDISCLAIMER :
The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position.
EOE STATEMENT :
It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.
