Weekends 3pm-11pm and possible Thursday's 3pm-11pm

Are you Friendly, Authentic, Caring and Thoughtful? If you said YES to all 4 of these than we are looking for you!

The Hampton Inn & Suites Liberty Township is looking for a dependable team member with strong customer service skills to fill a Full time position at the Front Desk Lead. You will be directly responsible for the guest's arrival and departure experience in addition to any operational needs as it relates to the specific guest's requests, recommendations and touches. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes services, amenities and upsells products to the guests. Job requirements include, but are not limited to :

• Ensuring a positive guest experience through building relationships and responding to Guest needs.
• Understanding and practicing all policies and procedures as established by Lexington Management and Brand Standards.
• Reviewing property management system data and following proper cash handling procedures to ensure property operations and Guest accounts are accurately reflected.
• Fostering a culture of open communication, productive working relationships and strong Guest focus.

Must have a flexible schedule, weekends included.

3-11pm Shift

Hilton OnQ experience is required!

Job Types : Full-time

Pay : $14-$16.00 per hour based on experience

Benefits :