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Service Writer - Winchester Job at Winchester Equipment Co. in Winchester
Service Writer - Winchester Job at Winchester Equipment Co. in WinchesterMediabistro • Winchester, VA, United States
Service Writer - Winchester Job at Winchester Equipment Co. in Winchester

Service Writer - Winchester Job at Winchester Equipment Co. in Winchester

Mediabistro • Winchester, VA, United States
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Winchester Equipment Co., a growing company selling, renting and servicing top-of-the-line agricultural, construction, material handling and outdoor power equipment, has an immediate opening for a Service Writer.

Our ideal candidate will be responsible for :

  • Answering phone calls, intake of customer’s description of equipment issue
  • Repair order management
  • Scheduling Service appointments and assigning to technicians
  • Providing cost and time estimates for repairs
  • Communicating the customer’s concerns to the technicians
  • Keeping the customer informed of their equipment’s status
  • Customer Satisfaction

Requirements :

  • Highly motivated and goal driven
  • Excellent Customer Service skills
  • Excellent telephone and computer skills
  • Should be able to lift up to 50 lbs.
  • Attention to detail and accuracy
  • Prior experience with construction equipment preferred
  • We offer competitive wages and a comprehensive benefits package including Health, Dental and Life Insurance, 401(k) Retirement Savings Plan w / Company Match, Profit Sharing Plan, PTO / Paid Holidays, Boot Allowance, Training & Development

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    Winchester Winchester Winchester • Winchester, VA, United States