Application Development Team Lead - ServiceNow

Overview

It's an exciting time to join Fisher Investments : we are investing heavily in the future of our firm's technology and information security. Our business is growing internationally, which emphasizes the need to build an unparalleled global team that inspires future scale through strategic solutions, innovation, mentoring, and tight knit teamwork. We help support our firm's diverse businesses, and we are excited to continue solidifying that foundation as we add more accomplished technologists to our team.

The Opportunity :

As an Application Development Team Lead responsible for the ServiceNow platform, you will report to the Group Vice President, Technology Business Services. You will lead a team in designing, developing and implementing applications and business architecture blueprints; provide guidance with aligning business processes, information management, applications and technical architectures to support our strategy; and drive innovation and efficiency to our IT operations by simplifying processes, reducing customizations, and maximizing our ServiceNow capabilities. Under the guidance of Fisher Investments senior technology leaders, you will also allocate work and manage the team, including hiring, development, completion of performance reviews, and terminations if necessary.

The Day-to-Day :

• Lead the design and optimization of the ServiceNow platform, ensuring it aligns with business needs and industry best practices
• Manage a team of engineers, program and project managers, and analysts, fostering a high-performance culture
• Define and execute a platform roadmap, ensuring scalability, performance, and compliance
• Lead business process, architecture and solution design activities
• Oversee the development of workflows, integrations, and modules across key areas like ITSM, ITAM, SecOps, GRC, and TPRM
• Drive platform upgrades, ensuring security, stability, and adherence to enterprise standards
• Collaborate and communicate with business leaders and stakeholders to develop solutions that deliver measurable business impact
• Develop and deliver communications on applications and projects to business sponsors, solution developers, and infrastructure engineers
• Establish governance and best practices to optimize platform efficiency and adoption
• Provide technical guidance for configuring, customizing, and developing on ServiceNow
• Stay ahead of the latest ServiceNow trends and best practices, integrating innovative solutions

Your Qualifications :

Compensation :

Why Fisher Investments :

We work for a bigger purpose : bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like :

FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER