Expeditor- Norwood

Reports to :

General Manager / Department Manager

Job Summary :

Our mission is to provide an innovative and entertaining dining experience which will compel our guests to become raving fans and create brand loyalty. Join us as a guest, leave as a friend. Expeditors are responsible for ensuring that all food orders are prepared within a timely manner and according to guest special requests and company recipes. Communicates with the service and heart of house teams to expedite all food deliveries to to-go, dining room, and bar areas.

Responsibilities and Duties

Believes in and follows all Employee Handbook standards and expectations.

This position requires attendance as scheduled and policy and procedure complianc.

Perform opening set up, running side work and closing duties.

Maintain a neat and orderly work area. [KR1]

Perform job functions with accordance to performance standards.

Perform other related duties as assigned by the General Manager / Department Manager.

Work with "team work" always in mind.

Ensure the highest quality preparation and presentation of food items.

Serve hot food hot and cold food cold every time.

Manage the preparation of all re-cooks and special order requests.

Expedite the service of food to to-go, dining room, and bar areas.

Utilize the expo tickets effectively in order to maintain the flow of service, control cost / waste, and build sales.

Organize the table orders in the expo area according to the tickets.

Complete specific side work and station maintenance.

Follow all safety and sanitation guidelines at all times.

Support the service team in a way as to create new and repeat business and avoid guest complaints.

Minimum Qualifications

Kitchen experience required, preferably in a high-volume atmosphere

Knowledge of basic restaurant hospitality and fully engaged, service minded attitude

Food Safety certification, as state law requires

Good hearing for safety and accurate communication (with or without accommodation)

Must be able to read, write and speak in English

Must have reliable transportation to and from work

Basic computer usage skills

Organization and Time Management Skills

Must be alert to the Team member and Guest's needs

Must possess Excellent Communication Skills

Must possess strong leadership abilities

Must possess valid food safety certification or any other food / alcohol certification if required by state law

Compliance with our dress and appearance policy including black slip resistant shoes

Ability to pass general information and department test (test score of 90% of higher)

Able to lift at least 50 pounds

Physical Qualifications

Prolonged periods standing

SUPERVISORY RESPONSIBILITIES

This position does not include any supervisory responsibilities.

[KR1]Mentioned in compliance of dress appearance policy…