Sr. Manager, Creative

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Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Summary

Smarsh is looking for a visionary

Senior Manager of Creative

to shape and elevate the visual and storytelling expression of our brand. This role is perfect for a bold thinker who thrives at the intersection of creativity, technology, and strategy — someone who can turn complex ideas into compelling narratives that inspire action. You’ll lead the creative direction across all brand touchpoints — from campaigns and digital experiences to events and executive communications — ensuring every piece of content reflects the company’s innovation, clarity, and purpose. Reporting to the Vice President, Communications & Brand, you will work with a small team of global designers and creative agencies to ensure that all visual elements align with Smarsh’s brand and message. Smarsh is an award‑winning tech company that helps companies communicate and collaborate while staying ahead of ever‑changing regulations. We need you to bring your most innovative, out‑of‑the‑box, and scalable thinking to promote our market leadership and build awareness of our unique value.

How will you contribute?

Lead creative strategy and execution across brand, digital, demand generation, and product marketing initiatives.

Translate complex technology concepts into clear, visually compelling storytelling that resonates with customers, partners, and employees.

Leverage AI and emerging design technologies to scale creative capabilities, enhance efficiency, and accelerate content production while maintaining quality and originality.

Develop and own the brand identity system, ensuring consistency and evolution across all channels and audiences.

Inspire, mentor, and direct designers and agencies to deliver world‑class creative that drives engagement and business impact.

Own the creative budget and resource planning, ensuring efficient allocation and ROI across campaigns / initiatives.

Collaborate cross‑functionally with BU marketing leads, and senior stakeholders across product, and executive teams to build unified, insight‑driven campaigns and align creative strategy with broader business goals and customer insights.

Champion creativity grounded in data, bringing both originality and measurable results to every project.

Stay ahead of design, storytelling, and technology trends to ensure our brand remains modern, differentiated, and relevant.

Manage project timelines, budgets, and resources effectively.

What will you bring?

Proven experience as an Art Director or in a senior design role, preferably in the tech industry. 10+ years of experience in art direction, visual design, or creative leadership roles.

Strong portfolio showcasing digital design, branding, and UX / UI projects.

Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, Canva, and motion design tools.

Experience working on SaaS, software, AI, or tech‑related projects is a plus.

Knowledge of UI / UX principles, web design, and front‑end development concepts.

Strong leadership, communication, and project management skills with experience guiding creative teams.

Experience managing the work of the internal team as well as external agencies.

Ability to travel up to 20% internationally, as required.

Ability to balance creativity with business objectives and adapt to evolving project needs.

Ability to work in fast‑paced, global environments and meet tight deadlines.

Understanding of design systems, accessibility standards, and responsive design.

Bonus : Familiarity with 3D design, AR / VR, or interactive media.

About Our Culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI / ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

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