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Supplier Quality Clinic Manager (Onsite)

Supplier Quality Clinic Manager (Onsite)

RaytheonNorth Berwick, ME, US
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Supplier Quality Clinic Manager

Pratt & Whitney is working to once again transform the future of flightdesigning, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious.

Come ready to explore and you'll find a place where your talent takes flightbeyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

What You Will Do :

  • Leadership of the Supplier Quality team focused on Quality Improvement and flawless execution of the Quality Clinic process
  • Responsible for timely and compliant ownership and resolution of all Escapes Management Investigations and actions to include issuance and closure of escapes, requesting 6015s when required, requesting IROs as necessary and follow up through closure, and verification of implementation of escape corrective actions to due date(s); maintain oversight of the organization's Escape Management Process
  • Responsible for timely and compliant ownership and resolution of Customer Returns Investigations and other clinic to clinic investigations.
  • Present details of Escapes and providing updates to Quality and Ops leadership and Customers as required, including the DCMA.
  • Manage timely processing of restricted inventory; support Metrics and Control Tower reporting activities
  • Maintain personal and team CORE discipline certifications / training
  • Optimize the Quality Clinic's efficiency and robustness; foster and maintain cooperative relationship with Program Quality, Product Recall, DCMA, and leverage clinic to clinic interaction across the enterprise; enhance personal and team competency in RCCA
  • Support Production Tier 4 & 5 Gemba - Manufacturing Standard Work :
  • Collaborate with shop quality, engineering support to operations, materials, procurement, and other plant leadership / stakeholders.

Qualifications You Must Have :

  • Bachelor's degree and minimum 8 years experience in an engineering, manufacturing operations, quality or closely related industrial environment or a Master' degree and minimum 5 years experience in an engineering, manufacturing operations, quality or closely related industrial environment
  • In absence of a degree, 12 or more years experience in an engineering, manufacturing operations, quality or closely related industrial environment
  • Experience in a team lead / supervisory capacity
  • Experience with the Escapes Management Process and Quality Clinic Process
  • Understanding of Root Cause / Corrective Action (RCCA)
  • Experience with Microsoft Excel, PowerPoint, and SAP
  • U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program / contract
  • Qualifications We Prefer :

  • Experience creating and delivering presentations
  • Certification in Red-X / 6 Sigma / similar data driven problem solving approach preferred
  • Demonstrated ability to manage customer concerns, process commitments and meeting customer deliverables
  • Learn More & Apply Now :

    In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is :

    Onsite : Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.

    The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education / training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and / or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and / or the company's performance.

    This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

    RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

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    Supplier Quality Manager • North Berwick, ME, US

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