Senior Vice President, HR Technology Solutions & Strategy Lead

Senior Vice President, HR Technology Solutions & Strategy Lead

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The WITA (Workforce Intelligence Talent Acquisition) Solutions Systems & Optimization lead is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. This role focuses on end-to-end WITA Solutions technical strategy & implementation (Enterprise Workforce Management + Talent Acquisition), global recruitment ecosystem, comprised of Resources@Citi, Workday recruitment, AI enabled review & screening, skills assessment via Eightfold, interviewing, and integrations, and much more.

This role will report directly to the WITA Solutions Global head.

Responsibilities

• Responsible for defining the end-to-end strategy, the technology landscape and implementing programs & projects running in WITA Solutions portfolio.
• Leads & oversees business requirements, test plans, strategies and results, along with key business stakeholder partnerships and outcomes.
• Work closely with internal / external partners and subject matter expertise to innovate, define, enhance & implement projects across WITA Solutions following Citi defined development life cycle.
• Develops and designs standards & procedures, ensures that they are adhered to throughout the software development life cycle.
• Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities.
• Serve as WITA Solutions ambassador, socializing the program & product roadmap across stakeholders, sharing knowledge and answering questions.
• Understand business needs, align with product roadmap & strategy, document requirements, test plans and communicate it to the technology / development team.
• Liaise with stakeholders on an ongoing basis to understand their needs and priorities as well as pro-actively manage expectations, obtain buy-in, gather feedback, and resolve issues.
• Responsible for defining and prioritizing WITA Solutions product backlog.
• Design, develop, and deploy technology solutions to support Workforce Planning (EWM).
• Provide technical knowledge and experience during planning and execution. Identify and resolve system integration issues.
• Assist with problem determination and resolution efforts when operational issues with integration solutions arise.
• Assist with identifying opportunities to enhance business processes via integration and minimize the impact of integration on business processes.
• Measure, monitor and report on implementation progress to senior stakeholders.
• Acts as SME to senior stakeholders and / or other team members.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

Technology

Business Analysis / Client Services

Full time

Tampa Florida United States

$130,880.00 - $196,320.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including : medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Please see the requirements listed above.