Talent.com
Office & Customer Support Specialist

Office & Customer Support Specialist

Swim Pro Service & SupplyLexington, KY, US
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Benefits :

  • Health Care Premium Reimbursement (QSEHRA)
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

About Us :

Swim Pro Service and Supply is an innovative, rapidly expanding leader in pool and spa services in the Fayette County area. With 50 years of experience and a strong commitment to exceptional customer service and high-quality workmanship, we are in a period of exciting growth and looking to build a dynamic team of industry experts. Join us at a pivotal time for the company, where the opportunities for professional development and career advancement are abundant. This is your chance to get in on the ground floor of a growing business committed to employee growth and development!

Why Join Us?

  • Rapid Company Growth : As Swim Pro expands, youll be part of a team driving change, innovation, and success.
  • Career Advancement : We prioritize internal growth and promotion leadership and advancement opportunities will abound.
  • Attractive Benefits : Competitive salary, 401K with company match, paid time off, holidays, and more.
  • Company Culture : A positive, inclusive, and forward-thinking environment that values I.M.P.A.C.T : I ntegrity, M indset of Growth & Action-Orientation, P roblem-Solving, A ccountability, C ustomer Service & T eamwork
  • Exciting Projects : Work on new & diverse projects driving operational efficiency leveraging your innovation and creativity.
  • Professional Development : Personalized training and development to enhance your skills & marketability.
  • Position Summary :

    The Office & Customer Support Specialist is a key member of our team responsible for creating a positive customer experience while ensuring smooth day-to-day office operations. This role supports both front-office and back-office functions, including customer order fulfillment, providing follow-up support, and assisting with general administrative tasks that keep the business running efficiently. The ideal candidate is organized, professional, and customer-focused, with strong attention to detail and a proactive approach.

    Key Responsibilities :

  • Greet and assist customers by phone, email, and in person with professionalism and courtesy
  • Process customer orders accurately and coordinate fulfillment from start to finish
  • Provide follow-up support to ensure customer satisfaction and resolve issues promptly
  • Assist with office operations including scheduling, invoicing and record management
  • Support team communication and workflow between field staff and management
  • Maintain a clean, organized, and welcoming front office environment
  • Handle incoming calls and direct inquiries to the appropriate team member
  • Assist with inventory tracking and supply ordering as needed
  • Qualifications :

  • Strong communication and customer service skills, both verbal and written
  • Proven ability to manage multiple tasks with accuracy and attention to detail
  • Proficiency with Microsoft Office Suite and general office software; ability to learn industry tools quickly
  • Organized, dependable, and proactive in solving problems and supporting team needs
  • Prior experience in office administration, customer service, or order fulfillment preferred
  • Ability to work effectively with both customers and internal teams in a fast-paced environment
  • Bonus : Experience in the pool service industry or related field
  • Benefits :

  • Competitive Salary commensurate with experience and qualifications.
  • 401K with company matching.
  • Paid Time Off includes paid holidays and scaling personal / vacation time based on tenure.
  • Professional Growth including tailored development and advancement opportunities as the company scales.
  • Exciting Career Path : Get in on the ground floor of an expanding business.
  • Equal Opportunity Employer :

    Swim Pro Service & Supply is committed to diversity and encourages military veterans to apply. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.

    serp_jobs.job_alerts.create_a_job

    Customer Support Specialist • Lexington, KY, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Loan Production Specialist

    Loan Production Specialist

    First Mutual Holding CompanyParis, KY, United States
    serp_jobs.job_card.full_time
    Apply Job Type Full-time Description Position Summary : The Loan Production Specialist is responsible for assisting the Loan Officer(s) (LO) t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Maintenance and Reliability Technician

    Maintenance and Reliability Technician

    AvantorParis, KY, United States
    serp_jobs.job_card.part_time
    Responsible for the day-to-day maintenance and repair of the building and facilities.Part time / Friday, Saturday and Sunday 12 hour shift. High school diploma required; Associate's degree in a life...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    LEAD SALES ASSOCIATE-FT - 20 and older only - in LAWRENCEBURG, KY S02274

    LEAD SALES ASSOCIATE-FT - 20 and older only - in LAWRENCEBURG, KY S02274

    Dollar GeneralLawrenceburg, Kentucky, United States
    serp_jobs.job_card.full_time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border ProtectionParis, KY, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Work From Home

    Work From Home

    Remote JobsGeorgetown, KY
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office. Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    LEAD SALES ASSOCIATE-PT - 20 and older only - in LAWRENCEBURG, KY S02274

    LEAD SALES ASSOCIATE-PT - 20 and older only - in LAWRENCEBURG, KY S02274

    Dollar GeneralLawrenceburg, Kentucky, United States
    serp_jobs.job_card.part_time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    LEAD SALES ASSOCIATE-FT - 20 and older only - in WILLISBURG, KY S13050

    LEAD SALES ASSOCIATE-FT - 20 and older only - in WILLISBURG, KY S13050

    Dollar GeneralWillisburg, Kentucky, United States
    serp_jobs.job_card.full_time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    100% Work from Home Benefits Rep

    100% Work from Home Benefits Rep

    Global EliteFrankfort, KY, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Our company has moved to 100% virtual, work-from-home positions.This position allows you to earn an incredible living without sacrificing your family life. We're looking for enthusiastic individuals...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    LEAD SALES ASSOCIATE-PT - 20 and older only - in WILLISBURG, KY S13050

    LEAD SALES ASSOCIATE-PT - 20 and older only - in WILLISBURG, KY S13050

    Dollar GeneralWillisburg, Kentucky, United States
    serp_jobs.job_card.part_time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    SALES ASSOCIATE in LAWRENCEBURG, KY S02274

    SALES ASSOCIATE in LAWRENCEBURG, KY S02274

    Dollar GeneralLawrenceburg, Kentucky, United States
    serp_jobs.job_card.part_time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Survey Taker : Earn up to $25 per survey (Remote)

    Survey Taker : Earn up to $25 per survey (Remote)

    Earn HausParis, KY, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Access Coordinator

    Patient Access Coordinator

    Baptist HealthLawrenceburg, KY, US
    serp_jobs.job_card.full_time
    Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the g...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Insurance Follow-Up Specialist

    Insurance Follow-Up Specialist

    Robert HalfDanville, KY, US
    serp_jobs.job_card.full_time
    Robert Half is working with a reputable health care organization that is seeking a detail-oriented and motivated Accounts Receivable / Medical Insurance Follow-Up Specialist to join their finance tea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Work From Home

    Work From Home

    Kelly ServicesRichmond, KY
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Work From Home roles at Kelly Services cover various positions that support the company's operations remotely.Responsibilities and qualifications will vary depending on the specific role.Complete t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Work From Home

    Work From Home

    AmazonCynthiana, KY
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Job Title : Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Addison GroupLexington, KY, US
    serp_jobs.job_card.full_time
    Customer Service Representative.This position is eligible for medical, dental, vision, and 401(k).Hybrid (onsite Monday / Tuesday / Thursday, remote Wednesday / Friday). This role is focused on delivering...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Accounts Receivable Specialist

    Accounts Receivable Specialist

    Vaco by HighspringLexington, KY, US
    serp_jobs.job_card.permanent
    Let Vaco Recruiters advocate for you!.As an Accounts Receivable Specialist, you'll take ownership of the full A / R process — from invoicing to payment collection — making sure a company stays on top...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Recovery Coach

    Recovery Coach

    Voices of Hope - Lexington. IncParis, KY, United States
    serp_jobs.job_card.full_time
    Reports to : Program Coordinator .The Recovery Coach at Voices of Hope plays a crucial role in supporting individuals on their journey of recovery from substance use disorders.The coach provides pee...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day