Claims Research Analyst
Provides entry level analyst support for claims research activities. This role plays a pivotal role in ensuring the timely and accurate resolution of provider-submitted claims issues. This role requires a keen understanding of medical claims processing, strong analytical skills, and the ability to effectively triage issues to the appropriate department for further investigation or correction. This is a production-based role, with clear expectations for meeting production and quality standards.
Job Duties
- Reviews and analyzes claims-related issues submitted by providers to identify potential root causes quickly and accurately.
- Triages issues based on type and complexity, assigning them to the appropriate department or team for further research or correction.
- Leverages knowledge of claims processing workflows, billing practices, and regulatory guidelines to provide accurate assessments.
- Meets quality and production goals.
- Maintains detailed records of claim reviews and resolutions.
- Identifies trends in submitted issues to inform process improvements and reduce recurring errors.
- Provides feedback and recommendations for process improvements.
- Completes training and development activities to stay current with industry standards and best practices.
Job Qualifications
Required Qualifications :
At least 1 year of experience in claims processing or operations or equivalent combination of relevant education and experienceBasic knowledge of medical billing and basic claims processes.Problem-solving skillsVerbal and written communication skills and ability to collaborateAbility to work independently and as part of a teamMicrosoft Office suite / applicable software program(s) proficiencyPreferred Qualifications :
Experience with process improvement methodologies.Knowledge of industry regulations and compliance standards.Familiarity with systems used to manage claims inquiries and adjustment requestsUnderstanding of billing and coding proceduresExperience with Medicaid, Medicare, and Marketplace claimsMolina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M / F / D / V.